WowEbonyReviews of wowebony.com

Reply from WowEbonyNov 15, 2022

Hey, if you want to help others, then you should be honest on everything, okay? There is no transcation from you, and you want us to pay your commission? I have showed you all screenshots of the data on ShareASale, there is only 47 clicks in total, no any transcations at all. We have paid other affilates more than 50K dollars as commision in the past 4 years, why we refuse to pay you? If I can attatch screenshots here, I would attached them all to let people read and tell who is lying. We only pay via ShareASale, we never run any affiliate on Pinterest, and we never met any problem with other affliate in the past 4 years, check out what ShareASale suggested us to do about what you said! For any difference, please contact ShareASale. Thanks! Hello, Thank you for contacting ShareASale! I'd recommend removing this affiliate from your program if they are causing issues. I can see they have submitted help tickets to our Client Success team who has provided instructions on how this affiliate can fill out our non-tracked order form for any transactions they believe were not properly tracked. They should proceed with this form or respond to our team for further assistance. While it's not common, there are some instances in which ShareASale is unable to properly track a transaction. For instance, if the end-user has a firewall or uses a private browser we may be unable to track due to privacy settings on their end. Keep in mind, this would typically only happen for a single transaction and not for all of an affiliate's generated transactions. As sales are tracking regularly for your program there is no cause for a tracking issue within your program. You can update an Affiliate's status in your program by following these steps: 1. Go to your Affiliate List 2. Search for the specific Affiliate (you can search for an Affiliate by Name or ID using the search bar at the top of the page) 3. Click their current 'Approved' status and select either 'Declined' or 'Remove' from the provided drop-down menu It's important to note that if you decline an existing Affiliate from your program, the Affiliate will still have a status in your program, of Declined. So while their links will stop working, transactions could still track to them from clicks that occurred while they were approved for the duration of the tracking gap. If you remove an Affiliate from your program altogether, the link between the Affiliate and your program is completely gone. As such, no sales will to track to the Affiliate going forward. Therefore, I'd recommend updating their status to 'Remove' if you don't want any more sales to track to this Affiliate. Please let me know if you have any questions. Andrew B. Merchant Development Executive ShareASale, a part of Awin

Reply from WowEbonyJul 1, 2022

dear sister , we are so sorry about this questions . Look we really hope to save money for our customers .But there's always something unavoidable that happens. could yu please kindly understand , we paid DHL $30 to ship the wig to you and it is not refundable. this payment is for DHL not us . We will strive to improve the quality of customer service and make you satisfied.

Reply from WowEbonyJun 30, 2022

Hi, Free Girl, thank you for the comment, but feel confused by it. May we know your order # and what problem you met? If you just want to express your point of view about our brand name, then what and why it bothers you? And to your curiousty, we call our customers dear both publicly and privately!

Reply from WowEbonyJun 20, 2022

Hi friend , I feel so sorry that you dislike this wig .But We must declare that our product is 100% Human Hair made . we could supply QC certifications . also welcome to test by your country QC offincal department . We kindly understand different customer have different expectations on the wig . So we supply return and refund . As company policy keep wig original packag , make sure not used , we will refund .it's very fair for both us . I hope you can understand . Hi friend , Hi everyone , Our warehouse location is in US , we think this is most cheap shipping fee from US to US . If you still think it's expensive , I suggest you choice your wigs from your local store, boutique .By the way ,Gas is also expensive now, so choose a store that is closer. I never know that shipping from US TO US need $76. USPS is so expensive ? really ? who is scam ?

Reply from WowEbonyMar 19, 2022

The product is delivered in accordance with the quality inspection requirements.every wig passed 5 quality inspections before shipping. We never sell products without quality inspection because you cut the lace, and we can't sale prducts with problems. Even if we refund you all the payment, we will not accept the wig with the lace cut. So before you confirm the quality of the wig is good , don't cut the lace, and keep the wig intact. then you can return or exchange it. Hope you can undertsand. The hair may be tangled and knotted due to the use and nursing methods. However, if there is any problem, you can enjoy the service of repairing products. This condition can be solved with a good care of the wig: Use a wide-toothed comb to gently remove tangles from the roots to the ends before rinsing. Leave the conditioner on your hair for at least 20 minutes before rinsing, then blow dry or dry naturally. Then the wig will change to smooth and soft. You can try to do that . If you have any questions you can email us. We will do our best to help you. This is our email address: [email protected] Thank you!