WPFormsReviews of wpforms.com

WPForms is easy to use and creates flexible forms with provisions for admin editing. I’ve used Ninja Forms for years and I still like their product but WPForms offers several enhancements. I use Forminator Forms strictly for their integration with WPdatatables. It’s lack of back end editing makes it inferior to both WPForms and Ninja Forms. It’s pricing is tiered to support a variety of needs.

WP Forms is amazing - been using it for 8 years. When ever I have an issue - I reach out to the support team and they always are there to help and make suggestions on how to fix it - and to me that is what makes this plugin so amazing and a huge part of every website I am part of.

Faith restored in responsible business practice. A week ago I was surprised by a charg of 399 on my credit card. I thought it was fraud. But it turned out it was the regular price and recurring fee I signed up for but forgot about a year earlier. I complained. And expected little. Instead the team wrote back promptly. In the end they returned 90% of my fee. Retaining 10% processing fee. I felt that was respectful. Given that I had in fact signed up for recurring payments. The company was a 14 day refund policy for new sign ups. And applied that to me, even though I was a second time customer. I think that policy would be worth extending to all clients. Anyway, in the end I appreciated the clear concern with providing a service, excellent customer service, and genuinely demonstrating they are not just trying to rip people off. It was a nice reminder that people are decent. Even even business.

They spent a lot of time helping me implement a feature I asked for.

Very responsive, understand the questions being asked and willing to explore solutions when discussing problems. Suggestions for improvement are welcomed, which confirms they listen to their customers.

I was unable to install WPForms on my own, but I received prompt, kind, and thorough support. I greatly appreciate the detailed and attentive communication via email. This experience made me realize how important after-sales support is. If you are comparing options with other companies, I highly recommend WPForms. Thank you for your assistance this time. I look forward to working with you again if anything comes up in the future.

After experiencing a long-standing issue with my WPForms, I want to express my gratitude for the support I received in resolving the problem. I learned that a small error can cause significant delays and take a lot of time to fix. Thank you very much for helping me solve this issue. It saved me a lot of time and made me very happy.

I had a mobile device layout issue which was solved by Sweta very quickly and courteously.