Reply from writersbranding.comMar 20, 2026
Hello Christina, thank you for taking the time to share your feedback. We truly value your input and want to make sure we address your concerns clearly and appropriately.
Regarding your comment about “bad spelling,” we reviewed your account and did not find any previously raised concerns about spelling issues with our Publishing Team during the production process. Typically, if any errors are identified and communicated before publication, we are able to address them promptly. To help us properly investigate this, could you please specify the exact instances or provide any documentation or screenshots where you noticed these issues? This will allow us to review them thoroughly and take appropriate action as needed.
In terms of your concern about a “constant increase” in costs, we’d like to clarify that we do not require or force any additional payments beyond the services you have chosen. All services are optional and fully disclosed beforehand. Our goal in presenting additional services is to help authors expand their reach, enhance visibility, and explore more opportunities for their titles. That said, it is always entirely your decision whether or not to proceed with any of these options, and we sincerely apologize if this came across otherwise. Your publishing services have already been successfully fulfilled, and the marketing services you selected are currently in progress.
Our team has previously sent emails regarding the next steps for some of these marketing services. At this stage, a few items are pending your response or approval so we can proceed. When you have a moment, we kindly ask that you review those messages so we can continue moving forward and complete the remaining services.
We also want to reassure you that we are committed to providing legitimate, professional services. All services included in your package are being handled accordingly by our team.
We understand how important this project is to you, and we’re here to support you every step of the way. You may reach us anytime through our official support line or email so we can properly discuss your concerns and address them as quickly as possible. Please don’t hesitate to get in touch—we’re always happy to assist.