Great
Based on 88 reviews
Writesaver4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Writesaver provides fast, affordable, and high-quality proofreading by native English speakers. We help non-native English speaking businesspeople write in fluent, perfect English, empowering them to do business with customers from all over the world.
Writesaver (writesaver.co) has 88 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 5 reviews with 2 stars · Clear filters
customer
Worst support ever, the website proudly says that the process only takes 24 hours : it took 3 entire days without even saying it to the client. Sent a support ticket, no answer at all. The only quick process is taking your money. If you want to get a good proofreading cheaper go to Fiverr.
Jienna N.
I have been using the service for two years, I love it so far, however, I couldn't upload the new document n couldn't get my old documents the entire day today.. i have no clue about what happen with the site , and did not receive any response from the site at all.
Reply from WritesaverMay 9, 2020
Hi Jienna, We're glad to hear you've generally had a good experience with the site! We're having some technical issues right now, which should be resolved in a couple hours. In the meantime, you can send us an email at [email protected] for us to send you any document you had previously submitted, and you can email us new documents for editing there as well. Hope this helps! Update: We haven't yet gotten an email from you, but our site is back up and running as normal. If this caused you to miss a deadline, definitely contact us for a refund!
customer
I tried their services once. And it was horrendous.
Reply from WritesaverSep 16, 2019
Hi, I'm sorry you had a bad experience with our service! If you're unsatisfied with a proofread you can always email us and we'll gladly re-edit it for you, or explain any changes that you're unclear on. We don't want anyone leaving our service with an edit they're not happy with, so feel free to contact our team if you'd like to give feedback or want a free second look at your document.
customer
They just look for grammatical points, grammarly does the same.
Reply from WritesaverAug 7, 2019
Hi! I'm sorry you had a bad experience! We do a lot more than look for grammatical points, though the needs of each document depends on the document itself. Generally, we look for errors in syntax, fluidity, grammar, awkward vocabulary choices, and other issues that makes your document sound less than native. While documents that are well-written or very technical will generally have fewer changes than average (due to our desire to ensure the original meaning of the document remains the same), we do very consistently catch far more errors than Grammarly, and make many changes Grammarly doesn't tackle, including changes to overall sentence flow, syntax, and vocabulary.
Ivan
"This deal will allow the company, after the completion of the sale and purchase transactions, to gain a net operating profit of 12 million euro per year and begin to begin to prepare for an IPO" |||| IS IT NATIVE ENGLISH? are you kidding us? (begin to begin to) I think this correction was made by Chinese or Indian. And It was the last time when I used this service.
Reply from WritesaverMay 10, 2019
Hi Ivan, Sorry about that! Our editor clearly made a typo when changing your sentence structure around, but I can assure you she is a native English speaker (as the other 70+ correct edits on your document can confirm). Sorry for the issue! We strive for perfection on all our client's documents, but we're all human and rarely mistakes do happen. When this does happen if you reach out directly we generally credit your account for the words purchased or give a full refund, in addition to re-reviewing your document free of charge.
