X-PlaneReviews of x-plane.com

2.4

Poor

Based on 8 reviews

X-Plane2.4

Rating breakdown

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

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X-Plane (x-plane.com) has 8 customer reviews on Folks Told, with an average rating of 2.4 out of 5.

Showing 1 review with 2 stars · Clear filters

Robert P.
Jul 10, 2026
They once had great customer service
They once had great customer service, now 7/2026 it is slow (two days for a response) not well informed and apparently not educated in the software they are supposedly supporting. I remember back in the day I actually got help from Austin. I understand they have grown but outsourcing customer support seems to be a bad decision.