Excellent
Based on 172 reviews
Xiber LLC4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Xiber is an Indianapolis-based nationwide Internet Service Provider that specializes in multi-format hybrid transport and access network delivery utilizing fiber-optic and registered fixed wireless links and a suite of networking, support, and communications/media services.Xiber provides Gigabit-class symmetrical business circuits with single-digit latency and ultra-high availability at competitive prices and the fastest delivery schedules in over 20 states. We serve national retail chains and small and medium businesses all over the US with this same high level of service.On the residential side, Xiber serves thousands of multi-family residents in over a dozen states by providing industry-leading customer support and in-unit and property-wide Wi-Fi, networking management, and IPTV technology. MDU Developers and owners enjoy greater Net Operating Income, better Internet speeds, customized service and marketing, and the faster deployment that Xiber offers.
Xiber LLC (xiber.net) has 172 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 154 reviews with 5 stars · Clear filters
Bek
Benjamin fixed my internet in no time and now I am a happy girl.
Reply from Xiber LLCApr 29, 2024
That is awesome, Bek! Thanks for leaving a 5 star review. We are very glad to hear that Benjamin was able to assist quickly. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com.
Lindy T.
I had a call with Benjamin about my residential Wi-Fi being spotty, and he was very friendly, patient, and professional! He quickly helped solve my problem (hopefully), and texted my phone to give me a way to contact Xiber quickly next time I have a Wi-Fi issue. Very happy with the customer service he provided!
Reply from Xiber LLCApr 29, 2024
Such a great review, thank you for taking the time to share your experience! If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again!
Matt F.
Benjamin was very pleasant and helpful.
Cristian G.
He was really great helped me out resolve my issue in no time! It was also much faster then expected
Kat
Benjamin was very friendly and helpful, and kept me up to date on the status of my internet connection.
Roman W.
Benjamin was the most helpful representative for any company I’ve ever talked to. Been locked out of my favorite video game for 4 days with no solutions on the internet and he fixed it within 15 minutes.
Reply from Xiber LLCJan 22, 2024
So glad Benjamin was able to assist you quickly! Thank you for leaving us a review. If you ever have any questions or issues please reach out at 888.609.0681, [email protected], or you can chat in to our Xpert Team at xiber.com. Thank you again!
Shane H.
Today Benjamin helped me with my internet and got a hotspot started for my and my gf who needed it for college. We are waiting for a modem. Great help getting us set up for now.
Consumer
My experience was very nice! The guy went step by step on how to get my wifi back working after being out for a week and helped under 10 minutes.
