XoxodayReviews of xoxoday.com

I can’t even get pass the validation process. The same place they emailed me is the same email I am using but it keeps saying invalid as well as my phone number. Ok at one point it allowed me to put my phone number in now it just keeps saying invalid OTP! 🤦🏾‍♀️ Howwww!!! I’m just over it at this point! I have been trying to redeem these points for 3 days now! Oh yeah and the customer service sucks you can never talk to anyone

AVOID AT ALL COST!! If I could give 0 star, I would. If you receive gift cards from work, even from other brands (Tremendous or anything) make sure their 3rd party provider is NOT Xoxoday. I received a voucher from my employer. They sent me a code, tried to redeem it, got the notice that the code is not registered/invalid. Emailed them, with clear subject of the issue, all screenshots and detailed and they got back to me with a "What is the issue?" Cant y'all read? Strike 1. Then, I described the issue again, more detailed this time. I told them how the code they provided didn't work, that I need to recheck the code again. They came back to me with an instruction on how to redeem the code. Hey, how would I know the code doesn't work if I had not tried redeeming it? It's as simple as that. Common sense should get these people to that conclusion. But no. Strike 2. Some days passed, they sent me a new code, finally (why was that not possible to begin with? idk but I had a feeling this code would be problematic too). And surprise, surprise. The code is also not redeemable and not valid because it had been fully used. BY WHOM? By Xoxoday, who apparently recycles codes. Using codes they provided for others before and give it to other people. For what purpose? Strike 3. How many more strikes should they receive in order to get this issue fixed? Trust me guys, not worth it. So, again. Avoid. At. All. Cost. Share this trustpilot page with your HR and your digital incentives and rewards vendor. Xoxoday should not be trusted. Trust me, even their CS is not something you'd even want to talk to about this. So yeah, I will make "getting people to avoid this company" my cause now. Because really, you should get and feel good things when you receive gift cards, not a migraine and the constant urge to break something.

Rubbish company! Ordered a JD voucher and as I went to use it, the website had technical issues! I waited a few hours and it still didn’t work! I then had to pay for my items in JD using cash. I contacted their support as the website said to then cancel the voucher as it had not been claimed due to their website and they told me that the T&C’s don’t allow claimed vouchers to be refunded! I told them it wasn’t claimed as the website is down so please cancel! A week later they still haven’t cancelled as now they sent the link so I am now stuck with a £50 voucher that I don’t need with them saying exactly the same thing! They won’t refund even though they are at fault.

I had a terrible experience with Xoxoday. I tried redeeming an €80 voucher—€25 for Kaufland and €55 for H&M. The Kaufland voucher never provided a code, and the H&M voucher link kept giving technical error messages. When I contacted support, they said it would take 2-3 working days to fix the issue. This defeats the purpose of having a gift voucher, especially when it’s time-sensitive. No compensation or urgency was shown. Overall, very disappointed and would not recommend their service. This version is more concise while still capturing your main concerns.

It's been 3 weeks since I ordered 2 woolworths vouchers and I'm still getting the run around from Xoxoday.com there is no urgency from Xoxoday.com to resolve this issue This is the worst experience I've had with any company ever

I got a 25 usd birthday gift from work - I thought the best option was the prepaid debit card from myprepaidcenter.com - but it basically doesn't work, even for the sites they say it should work on. The card is permanently declined. I complained to myprepaidcentrer who basically said nothing they can do and go back to xoxoday. Its now been 3 weeks and I either get no info or every couple of days a message that says sorry for the delay. When I email them nothing more than same message ane most recent one was polite but basically felt like they were just doing nothing. They don't vet their partners properly and myprepaidcenter.com is ripping people off based on online comments I see, and xoxoday customer service is appallingly bad. I assume I will never get the 25 usd back.

They dont renew expired voucher, what happen with the money

Hi All, This is my third time. I'm facing this issue. Please stop buying Xoxo Vouccher. They will issue gift voucher numbers. I don't work. 100% of what I'm saying is true. Please pass on all this information to your company and friends. I'm working in an MNC. I have already informed my company and all my sister companies. They are no longer in use. We all lose our company. This time. i asked for replacement , if not i will take action