XoxodayReviews of xoxoday.com

Reply from XoxodaySep 18, 2026

We sincerely apologize for the inconvenience caused and completely understand your concern. As per our check, the voucher has been successfully processed and delivered. We kindly request you to try accessing the voucher link using a different device or browser and check if you are able to access it. If the issue still persists, please share the Xoxo link URL with us at [email protected], or reply to the existing ticket with the details. Our team will check this further and assist you in resolving the issue. Thank you for your patience and understanding.

Reply from XoxodayApr 27, 2026

We are extremely sorry you've been running into this, and we appreciate you flagging it rather than letting it slide. Drop the voucher IDs or affected brands to [email protected] and we'll look at the pattern, not just the one-offs.

Reply from XoxodayNov 27, 2025

Dear Natalia, Thank you so much for taking the time to share your feedback with us. We’re truly sorry to hear about your recent experience, and we completely understand how frustrating delays can be. At Xoxoday, we genuinely care about the experience of every customer, and your satisfaction means a great deal to us. We see that the order was cancelled by the supplier, and the refund has been completed from our end. We have also sent the refund details to you via email. Your feedback helps us grow and improve, and we remain committed to using it to serve you better in the future. We sincerely appreciate your patience, and we’re here to ensure your future experiences are smooth, timely, and delightful. If there’s anything more we can do for you, please don’t hesitate to reach out. We’re always happy to help. Warm regards, Xoxoday Support Team

Reply from XoxodayNov 12, 2025

Dear Toan, Thank you so much for taking the time to share your feedback with us. We’re truly sorry to hear about your recent experience, and we completely understand how frustrating delays can be. At Xoxoday, we genuinely care about the experience of every customer, and your satisfaction means a great deal to us. We're pleased to inform you that your order has now been fulfilled, and our support team has responded to you via email. Your feedback helps us grow and improve, and we remain committed to using it to serve you better moving forward. We sincerely appreciate your patience, and we’re here to ensure your future experiences are smooth, timely, and delightful. If there’s anything more we can do for you, please don’t hesitate to reach out. We’re always happy to help. Warm regards, Xoxoday Support Team

Reply from XoxodaySep 19, 2025

Dear Jamaica, We’re truly sorry to hear about your experience, and we sincerely appreciate you taking the time to share your feedback. At Xoxoday, we are committed to providing a seamless reward and fulfilment experience. We understand the inconvenience caused by the delay in fulfilling your order. We would like to inform you that your order has already been fulfilled, and our team has responded via email regarding the same. Your feedback is incredibly valuable to us and helps us improve our services. We truly appreciate your patience and would like the opportunity to make things right. Also if you are satisfied with our response, can you please modify your review and rating or just the rating part. Thanks and Regards, Xoxoday Support Team

Reply from XoxodaySep 3, 2025

Hi Zuheb, Greetings from Xoxoday! Apologies for the inconvenience caused. Please help us with the more details like your official email id and the error screenshot or send us an email to [email protected] with the error screenshot and voucher code to get this checked and update you. We will ensure that your query is well addressed and resolved at the earliest as soon as we receive details. Awaiting your response. Regards, Xoxoday Support Team.

Reply from XoxodayAug 8, 2025

Hi David, Greetings from Xoxoday! Apologies for the inconvenience. Please be informed that there was a delay on the brand's end, which caused the order to not be delivered on time. However, the issue has now been resolved by the brand, and we can confirm that you have successfully redeemed the voucher. If you require any further assistance or have any concerns, please don't hesitate to reach out to us. Best regards, Xoxoday Support Team