Robert D.
Never received a StubHub ticket
Never received a ticket transferred by StubHub but had zero problem with XP.
Reply from XPOct 6, 2026
Thank you for taking the time to leave us a review, we really appreciate it! Hope to see you again soon!

Great
Based on 35 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Meet XP. We believe buying tickets and selling tickets shouldn’t feel stressful. From fair prices to responsive support and flexible options when plans change, XP helps live event fans experience better, one ticket at a time.BUY TICKETS CONFIDENTLYXP puts fans front and center with upfront prices, real human support, and no hidden fees on over 50 million tickets to the best concerts, games, shows, and live events across the U.S. & Canada – all backed by our Quality XPerience Guarantee.- Same Seats, Better Value: Access the same ticket inventory listed on apps like StubHub and SeatGeek for up to 30% less because we never add junk fees.- Price Alerts: Get notified when your dream seats drop to your ideal price.- Price Transparency: All-in prices from the start. No surprise fees.- Buyer Guarantee: If anything goes wrong, our team of real humans is ready to make it right.SELL TICKETS QUICKLY & EASILYIf your plans change, XP makes it easy to sell tickets quickly and safely. Get an offer in 24 hours or less for tickets you can’t use – no waiting, no hassle, no stress.- Instant Offers: Skip endlessly refreshing your listing and sketchy DMs from flaky buyers. Eligible tickets get an offer directly from XP in less than a day.- Safe Transfer, Guaranteed Payout: Every offer is pre-funded before you transfer, so you never have to worry about getting scammed.- Get Paid Fast: Funds hit your XP account as soon as the transfer is complete. Use them to get tickets to your next event, or withdraw directly to your bank, Venmo, or PayPal.WHY FANS LOVE XP- Support That Actually Cares: Every support request is handled by a real person who’s focused on getting you to your event, not routing you through canned replies.- Built for Real Life: Flexible selling options mean you’re never left waiting, guessing, or stressing when plans change.- No Pressure, No Tricks: We never use manipulation tactics to trick you into clicking faster or paying more. Buy and sell on your own time, on your own te
XP (xp.tickets) has 35 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
35 approved reviews, newest moderated first
Robert D.
Never received a ticket transferred by StubHub but had zero problem with XP.
Reply from XPOct 6, 2026
Thank you for taking the time to leave us a review, we really appreciate it! Hope to see you again soon!
Liz
great customer service
Reply from XPOct 6, 2026
Here to help you! Thank you for taking the time to leave us a review, we truly appreciate it!
Rebecca L.
Absolutely awful event. Not the event advertised or promised. A huge disappointment, people were leaving the event early.
Reply from XPOct 6, 2026
Sorry the event didn't live up to what was promised. That's a rough night, especially when people are leaving early. We're the marketplace, not the organizer, so we don't have a say in the show itself. But we'll be here when you're ready for the next one, and we hope it's a much better night.
liz
How many sites reply with a personalized, human email within 15 minutes of an inquiry? Late on a Friday night, no less! Not many, but this one does. EXCELLENT customer service.
Reply from XPOct 6, 2026
That's what we are here for!! Hope to see you again soon!
customer
Site/app was easy to use & the transaction was smooth as well. I got my tickets within an hour. Highly recommend this to anyone nervous about using it.
Lesson L.
Trying to get the money they promise you is a major headache. They want to use crypto unless you're willing to provide the username and password to your bank account. They make the process very complicated and their support is not very helpful. They send you a video of how to do it but what happens when you actually try is nothing like the video. Don't waste your time with this business and their lowball offers and terrible customer service.
Reply from XPAug 25, 2026
We’re sorry to hear your payout process experience was frustrating and not what you expected. Feedback like this is useful as we continue to try and make our payout options and instructions clearer, so we appreciate you taking the time to share your thoughts. One important point of clarification on how payouts through XP work today: XP will never ask for, see, or store your bank login credentials. Once funds are available in your XP Account, we offer three withdrawal routes: 1. Transfer to a bank account in the U.S. or Canada through our payout partner, Coinflow. Bank accounts are securely connected through Plaid, which asks you to sign in to verify your account. Again, XP never sees or stores this information, and will never ask you for your banking login credentials. 2. Send your balance to supported PayPal or Venmo accounts, using their built-in crypto wallet functionality (PYUSD), which users can then convert to USD. 3. Send USDC to another supported wallet, such as Coinbase or Phantom. USDC is a stablecoin designed to maintain a 1:1 value with the U.S. dollar. We recognize that this process may be unfamiliar to some customers, and we’ll keep working to make the payout process clearer and easier to navigate.
Jash
I had a concert in Canada on August 22 that I couldn't make anymore. I tried listing my tickets on the other major resale sites first, but they just wouldn't sell. After doing some research to make sure they were legit, I decided to give XP Tickets a shot using their XP Sell feature. I got an initial instant offer. It was lower than what I paid, but still better than what I would've got on the other resale site. I waited a couple of hours and got a second offer that was super close to what I originally paid, so I accepted it. Their customer support actually called me to verify my name, email, and event details after I transferred the tickets. Today (August 24), I claimed my funds, withdrew it, and the money hit my account in literally a minute. One quick tip: The offers are in USD. Since I bought my tickets in CAD, I had to convert the USD to CAD to realize the offer was actually really good, so keep that in mind! Overall, very happy and would definitely use them again.
Jen K.
fast and clear answer