Great
Based on 740 reviews
Yesoul Fitness4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Yesoul Fitness, we're passionate about revolutionizing the way you approach health and fitness. By leveraging the latest technology, we offer a range of smart fitness equipment and interactive training solutions designed to make your workouts more efficient, engaging, and accessible. Our products seamlessly integrate with mobile applications to provide you with personalized fitness guidance, real-time feedback, and a diverse array of online classes that cater to different fitness levels and preferences.We believe in combining high-quality hardware with innovative software to create a holistic fitness experience that motivates you to lead a healthier lifestyle, regardless of where you're starting from. Whether you're a seasoned fitness enthusiast or just beginning your journey, we provide the tools and support you need to achieve your health and fitness goals. At Yesoul Fitness, we're more than just a brand; we're a community dedicated to helping you become the best version of yourself.
Yesoul Fitness (yesoulfitness.com) has 740 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
740 approved reviews, newest moderated first
monte J.
I ordered a bike from their website and didn’t receive the $100 discount. I contacted customer support and the situation was quickly resolved. The bike was shipped in a very timely manner and was well packaged. So far I have zero complaints with the purchase or the product. Everything went very smoothly.
Gustavo R.
this company has of lots of silly excuses and lies they sell you something that doesn't work In my case I'm fed up and convinced it's a scam
Reply from Yesoul FitnessNov 26, 2025
Dear customer, Hi there, we’re truly sorry to hear about the frustration you’re experiencing. We want to clarify that our team has reached out multiple times via email, phone, and the Zoom session we scheduled, but unfortunately we haven’t been able to get in touch with you so far. We absolutely want to help resolve the issue — there is no intention of delaying or avoiding support. To make sure we can assist you as quickly as possible, could you please contact us through our official support channels? You can submit a ticket or start a live chat on our website’s support center, and our team will prioritize your case. We’re committed to resolving this for you and ensuring your product works properly.
YutzyMclain
Easy set up and great experience
Russ W.
I had a really positive experience with the YESOUL exercise bike. Initially, there was a hiccup because the first package got lost in transit, but their customer service team was fantastic. They immediately expedited a replacement, and I got the new bike within just a couple of days. When it arrived, it was packaged really well, and the installation instructions were clear and easy to follow. The bike itself is sturdy and strong, and I’m definitely looking forward to many good workouts on it. Overall, I’m quite happy with the purchase and the customer service that YESOUL provided.
Helen O.
Found the customer service very good and bike is operating brilliantly.
Naomi P.
Only had my bike for a week , so far so good. Loving it need a bit more cushioning for the seat bottom hurts haha.
Martin
Their customer service is excellent and turned around my experience completely. After a bumpy start where they missed the delivery estimate for my bike and their website didn't give me any tracking info, their customer service team responded to my concerns and went the extra mile to ensure I was happy.
Reply from Yesoul FitnessNov 26, 2025
Hi Martin, Thank you for sharing your feedback, and we’re truly sorry for the confusion and inconvenience caused by the tracking delay. We completely understand how frustrating that must have felt. Our customer service representative, Wendy, has already reached out and helped resolve the issue with your order. We sincerely apologize again for the trouble caused and hope you’ll enjoy your workouts with YESOUL. If there’s anything else we can do, please feel free to contact us anytime.
CwmCottage
Bought the GM1 Plus Bike. Quick delivery and a really robust and quality product. Excellent value for money, especially when considering the competition.
