YOKKAOReviews of yokkao.com

les gants sont abimes au bout d’un mois d’utilisation et des champignons commencent à apparaitre

absolute disgraceful service, I will never deal with this company again. I like their clothes branding and stuff but customer service is awful, i ordered 2 pairs or shorts didn't realise they were pre sale, the tshirts came absolutelty perfect fit and delivery. I have been dealing with them for months about these shorts, even asking for a refund or exchange which i did and now theyve cancelled my exchange and given me some sort of store credit which i cannot use, i now have no idea what's going on, they don't listen. I have explained numerous times, these were ordered months ago so now no need for them they advised to exchange, which i did and they have cancelled that Yokkao, your stuff is great, customer service is appalling to say the least

I bought the only mouthguard they offer from them, which they said on the website is suitable for muay thai and all contact sports. Turns out, it is classified as performance 1 which is the worst out of all 3 performance levels. Basically it's only good for non-conact sports such as football and basketball. The fact that they're selling such trash as a muay thai brand and getting away with it is obnoxious and infuriating. Had I not read the users manual I might've suffered serious injuries due to their deceptive labeling. Needless to say I threw the mouthguard straight into the trash but I'd ward against purchasing anything from them. If they're willing to mislead customers and give them CTE for a few pennies who knows what else they're willing to do. This is not a muay thai brand but a rip off. I'd recommend fairtex if you're shopping for muay thai. So far 5/5 experience and they have a performance 3 mouthguard although I've opted for the oppro insant-fit instead.

Recently purchased Yokkao hoodie which is poorly sized and much too big. Purchased size L but not accurate sizing on this product. Yokkao will not refund despite correspondence and images of product requested by them.Company have not answered my emails about exchange. Avoid this website.

For a premium brand, Yokkao’s quality control is embarrassing. I ordered Matrix 14 oz gloves from a distributor in Germany and the first pair had the left glove about 1 cm larger than the right. I returned them, and the replacement had the exact same issue again. Their excuse was that the gloves are handmade so sizes can vary — but these were clearly different in size. Completely unacceptable for such an overpriced product. Never again. Edit: I appreciate Yokkao’s response, but I’m not sure it’s entirely clear. If one glove is 1 cm bigger in every direction, it will feel and fit completely different from the other one. When you’re dealing with high-end products, the minimum expectation is that they are consistent. Being handmade is not really an excuse. So beware of buying this product without trying it first.

🚨 DO NOT ORDER FROM THESE GUYS 🚨 They state a delivery date, and time passes, but it still doesn't arrive. No communication, no updates......NOTHING. You then asked to cancel it as it was needed for a particular date. (Just for clarity, it's been 5 weeks since the order date) You're then told you can't cancel and to choose something else, since it's all stated in their terms. Just so everyone knows, their terms don't meet consumer law standards here in the UK, so challenge them. I am not claiming the money back via American Express. AVOID LIKE THE PLAGUE I wish i had read the many reviews here before purchasing.

Pessima esperienza con questa azienda. Ho fatto un’ordine circa un mesetto fa di un pó di roba pagando un importo di 300€ é più. All’orrivo dell’ordine mi accorgo subito che manca un capo e tempestivamente contatto l’assistenza clienti per avvisare dell’accaduto. (Preciso che il pacco é arrivato nella sua confezione originale senza alcun segno di manomissione). Morale della favola,dopo numerose email perdi tempo,dove hanno sempre tergiversato sull’accaduto se ne sono lavate completamente lavati le mani scaricando la colpa a non so chi e mi hanno invitato di selezione l’assicurazione del pacco su un prossimo ordine futuro,che mai effettueró da loro. Ho effettuato anche un reclama tramite paypal dove oggi ho ricevuto risposta che é stato rifiutato. Finale della storia mi ritrovo con un prodotto ordinato e pagato senza averlo ricevuto. Quindi consiglio a chi vorrebbe effettuare un’ordine presso questa pseudo azienda di leggere attentamente le recensioni di noi compratori e se potete di non acquistare direttamente sul loro sito altrimenti farete tutti la stessa nostra fine. NON ACQUISTATE DA YOKKAO,é un azienda che pensa solo al proprio interesse e se ne frega del cliente. MAI PIÙ.

Ordered a custom shorts on December 8, 2025 and it’s almost been 2 months without any contact or information about the package.