Reply from Your Keto DietAug 10, 2022
Hello Sue,
Thank you for your feedback! We're sorry you feel that way, however, please, be advised it is mentioned in several places that the service is a subscription-based one and not a one-time payment.
Given that, we do not and can not "steal" money from PayPal - it is the customer who is agreeing to the Terms & Conditions which can be reviewed before one makes a purchase.
In that regard, we have reviewed the communication with our Support Team that has responded in a fast, timely, and polite manner to your query, hence categorizing them as "slimy", although we can understand your frustration, is to say the least - inappropriate.
Overall, we can confirm your subscription, as advised, has been canceled, so you will not be charged further.
Thank you for your time and we wish you all the best!
Best Regards,
YourKeto Team