Average
Based on 571 reviews
Your Keto Diet3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
So you decided to go keto but you're still not sure where to start? Feeling overwhelmed by all the information and recipes on the web? No worries, we're here to help! Simply complete our 2-minute test, let us know what you like and what your habits are. Our algorythm, internally developed by professional nutricionists will give you the perfect, easy to follow menu, including grocery list and top up videos! Make the first step to a healhier lifestyle with Your Keto Diet!
Your Keto Diet (yourketo.diet) has 571 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
571 approved reviews, newest moderated first
Mary
The recipes are great so far and there is also a lot of useful information. Love it!
Reply from Your Keto DietDec 17, 2021
Dear Mary, Thank you for the feedback! We're happy to hear you're enjoying the recipes! Best Regards, YourKeto Team
Joy S.
The 33% bad reviews will get higher if their website & disclaimers continue to be not user friendly. 1) unable to adjust weight or change from meat to no meat unless you setup again w/new email. 2) They are only willing to provide a refund for 1st charge w/in 14 days. If you continue service and decide in the future to cancel soon after being charged they won’t refund you! Who does that!! 3) Their customer service support team is passive aggressive and likes to get the last word.
Reply from Your Keto DietDec 17, 2021
Dear Joy, Thank you for the feedback! Our meal plans are subscription-based, the period between the transactions depends on the period you have chosen - it is not a one-time payment. The subscription renews automatically when the time comes. Please, note this is also stated on the payment page before filling in the payment details as well as in our Terms & Conditions to which you have agreed upon. We have reviewed the communication with our Support Team and could not find traces of "passive aggressive" behavior as they have provided advice accordingly, politely, and in a timely manner. We're sorry to hear overall you've had a bad experience! If you need any further assistance, do not hesitate to reach back to us! Best Regards, YourKeto Team
Dardy L.
I am happy with my Keto experience and encourage everyone to try it out. This meal plan is amazing!
Reply from Your Keto DietDec 14, 2021
Dear Dardy, Thank you for your feedback! We're glad to hear you're having a positive experience! Best Regards, YourKeto Team
Akela C.
The meal plan is great! Some recipes require more time to prepare but you can still replace them with others.
Reply from Your Keto DietDec 13, 2021
Dear Jam, Thank you for your feedback! We're glad to know you're enjoying the meal plan! If you need further assistance regarding the recipes and their preparation, you can get in touch with our Support Team at [email protected], so they can provide alternatives and solutions. Best Regards, YourKeto Team
Benjamin
The meal plan is amazing. Great recipes!
Reply from Your Keto DietDec 13, 2021
Dear Benjamin, Thank you for your feedback! It's great knowing you're enjoying the meals! Best Regards, YourKeto Team
Paul
You can pay for a 20 week plan. Apparently your not paying for a 20 week plan, but a never ending subscription. I was charged and cancelled my subscription within the timeframe. They have refused to give me a refund. I will be taking it further with my bank.
Reply from Your Keto DietDec 16, 2021
Dear Paul, Thank you for the feedback! Our meal plans are subscription-based, the period between the transactions depends on the period you have chosen - it is not a one-time payment. The subscription renews automatically when the time comes. Please, note this is also stated on the payment page before filling in the payment details, alongside the billing cycle, and in our Terms & Conditions as well. We're sorry to hear you've had a negative experience! Best Regards, YourKeto Team
Hilary C.
I would give zero stars if possible! I was just fraudulently charged for a membership I did not purchase! I have been on an amazing program and have had phenomenal results for well OVER a year. I have not been interested in anything keto related during that time, so I assure you I did NOT sign up for anything! When I went to the website and entered my email, it said I have an active subscription..but again, I have NOT signed up for one! I of course cancelled and was given an auto response that I will not be charged further and a contact form to fill out for further issues. I filled it out requesting a refund of these fraudulent charges, but when I submitted it, I got an auto response that they already cancelled my membership and I wouldn’t be charged further. Well, that’s all well and good, but what about the fraudulent charges that already occurred???? 😡😡 I am absolutely furious! What a scam! Charge people fraudulently and then just tell them you won’t charge them anymore and expect them to just be ok with that and figure that it’s good enough?? NO!! I demand a refund! I will definitely be reporting this company anywhere I can!
Reply from Your Keto DietNov 24, 2021
Dear Hilary, If you're referring to the e-mail you have sent us a few days ago, please, note that in it, except the confirmation of the cancellation of the subscription, our team have also advised the the refund has been processed successfully, and the money will be back in your account soon. Best Regard, YourKeto Team
Lynne K.
Easy to organise
Reply from Your Keto DietNov 24, 2021
Dear Lynne, Thank you for the feedback! We're pleased to know you're having a positive experience. Best Regards, YourKeto Team
