Average
Based on 571 reviews
Your Keto Diet3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
So you decided to go keto but you're still not sure where to start? Feeling overwhelmed by all the information and recipes on the web? No worries, we're here to help! Simply complete our 2-minute test, let us know what you like and what your habits are. Our algorythm, internally developed by professional nutricionists will give you the perfect, easy to follow menu, including grocery list and top up videos! Make the first step to a healhier lifestyle with Your Keto Diet!
Your Keto Diet (yourketo.diet) has 571 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
571 approved reviews, newest moderated first
Simone M.
I am very excited! The Keto team always answers all questions very quickly, they are very friendly and helpful. The recipes are very good - I can only recommend this. Many thanks to the Keto team and keep it up :-)
Reply from Your Keto DietJul 23, 2021
Dear Simone, Thank you for your kind words! We are happy we can help you on your Keto journey. Best regards, YourKeto Team
DANIEL
I just don't get any of the negative reviews listed below, this customer service from this company is AMAZING! In short - I started using the Keto plan (1 yr sub), discovered that it wasn't the best fit for me (although this had nothing to do with the service itself, the menus, details, plans etc. are all excellent). Anyway, I made the classic mistake of setting a reminder to cancel my sub in good time, promptly forgot about it and then, HEY PRESTO, out went another annual sub. So, feeling like a wally, I messaged the Customer Service team explaining what had happened and, without any fuss or bother, they contacted me straight away and refunded me the year's sub (even though they clearly had me bang to rights as per the T&Cs). FANTASTIC SERVICE GUYS, I will def be recommending you to anyone I know of who wants to pursue KETO.
Reply from Your Keto DietJul 14, 2021
Hello Daniel, We are happy to hear you had a positive experience! We are happy we could help you and thank you for taking the time to share your feedback with us. Best Regards, YourKeto Team
Seldom S.
Apology. I confused this company with MyKetoPlan who actually do deserve one star or less!
Reply from Your Keto DietJul 2, 2021
Thank you very much for clarifying this! Best regards, YourKeto Team
Dagmara P.
Nie polecam!! Dieta niezróżnicowana. Zamówiłam dietę na 3 miesiące, przepisy tak często się powtarzają, ze w efekcie mam przepisy tylko na 2 miesiące. Obsługa klienta nie odpowiada od tygodnia. Strata pieniędzy.
Reply from Your Keto DietJul 2, 2021
Dear Dagmara, our support team has responded to your request accordingly one year ago, and you didn't answer. And again 14 days ago (Fri, 18 Jun 2021 at 9:10 PM). Please check your email, eventually the spam folder. If you need further help you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, YourKeto Team
Katerina G.
This is t he best KetoDiet app. so easy no selling ads for anything. Great, great, great
Reply from Your Keto DietJun 15, 2021
Hello Katerina, we are pleased to hear your positive feedback! Keep up the good vibe and enjoy Keto. Best Regards, YourKeto Team
Roksana
Jedna gwiazdka bo nie da dać się mniej. Nie polecam
Reply from Your Keto DietJun 11, 2021
Hello Roksana, If you have any problems with our product or don't want to continue using it you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, YourKeto Team
Gracjana D.
Skorzystałam z oferty diety na miesiąc za 89zł a opłaty są pobierane bez mojej wiedzy co miesiąc!!!! Nigdzie nie można zrezygnować z tego g.... naciągacze!!!! OSTRZEGAM!
Reply from Your Keto DietJun 11, 2021
Hello Gracjana, We have responded to your emails accordingly, please check your inbox. Please note that it is clearly specified right next to the price on all payment stages of the registration process that the amount is billed every 1, 2, or 3 months. If you need any help you can always contact our team at [email protected]. Our customer service team will do their best to get back to you within 48 hours. Please note that we're operating in regular business hours from Monday to Friday (9:00 - 18:00 GMT+2). Best Regards, YourKeto Team
Sonia R.
Realmente es una empresa que ofrece cosas irreales esto es es ajustable a ti. Hacen una dieta generalizada y si usted le indica condiciones medicas no les importa yo pague por tres meses y demoraron tres semanas en ajustarme el famoso plan y cuando les digo a la semana que me devolvieran el dinero que descontaran ese mes y me devolvieran el dinero de los dos meses que no voy a utilizar me salen con el cuento que la garantía de devolución habia acabado a los 14 dias asi que les escribí de nuevo diciéndoles que ellos se demoraron mas de 14 dias organizándome mi plan. Asi que son unos ladrones, no tienen idea de servicio en español saca cualquier excusa para no devolver el dinero NO LO COMPREN VALLAN A UN MEDICO UN LUGAR SEGURO ESTO NO LO ES A PARTE TE QUITAN EL DINERO VAYAN A ESPECIALISTAS
Reply from Your Keto DietNov 24, 2021
Dear Sonia, We have checked our communication and can confirm the meal plan has been arranged as per your preferences by our Support Team within 48 hours and advised on it within the same period which is within the 14 days refund period, however, your request for it was made 23 days after the purchase. Best Regards, YourKeto Team
