Kith and KinReviews of yourkithandkin.com

Reply from Kith and KinAug 26, 2025

Thank you so much for sharing this! We love hearing that the book brought such a meaningful reaction and became such a special gift. That’s exactly why we do what we do. We can’t wait to help you create your next keepsake.

Reply from Kith and KinAug 12, 2025

Thank you so much for the kind words! We’re thrilled you enjoyed the experience. Love the idea of a ‘no prompt’ option for freeform thoughts - we’ll keep it in mind as we plan future updates.

Reply from Kith and KinAug 1, 2025

Thank you for taking the time to leave a review, and we're really sorry to hear the experience felt more stressful than joyful. We know how much these books mean and always want the process to feel as smooth and rewarding as the finished product. We appreciate your feedback on the layout and customization options. It is possible to adjust the layout, and our team responded to your questions shortly after your first email to our team and this review, with some suggestions. That said, we understand the desire for more control and flexibility, especially when coordinating contributions from loved ones. You’re right that contributors can't currently add custom content outside the prompts, and that’s something we're actively exploring based on feedback like yours. We also want to reassure you that our support team is always just a chat or email away. We aim to respond quickly and help however we can. In this case, we didn’t receive any messages from contributors having trouble, and we would have been happy to jump in and troubleshoot directly. We hope the final product brings a smile despite the hiccups, and if there’s anything we can do to help or improve the experience now, we’d love to hear from you!

Reply from Kith and KinJul 22, 2025

Thank you for your kind words!

Reply from Kith and KinJul 1, 2025

Thank you so much for the kind words! We’re so glad the book made such a meaningful impact, and it was an honor to help bring it all together.

Reply from Kith and KinJul 28, 2025

Thank you for taking the time to share your thoughtful feedback. We're thrilled you loved the quality of the book, pages, and photos! We put a lot of effort into making sure the finished product feels truly special. We’re also really glad we were able to connect and arrange a reprint when we learned about the dented pages. We invest in quality printing, and when something doesn’t arrive perfectly, we always want to make it right. Your feedback about the title page and text prompts is spot on and it's why we’ve made improvements since your order. We’ve updated our cover styles and previews to give more flexibility, and text prompts are now all optional, so people can choose to answer whichever ones they wish. We appreciate you sharing both the positives and areas for improvement. This feedback helps us continue to refine our platform and books and create the best possible experience!

Reply from Kith and KinJun 24, 2025

Thank you for the kind words! We're so happy to hear they loved their book.

Reply from Kith and KinJun 21, 2025

We're so pleased your husband loved his book! We hope to see you back for the next big celebration :).