Excellent
Based on 2,847 reviews
YuMOVE US4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 228 reviews with 4 stars · Clear filters
vanessa Z.
Love reading about the product. Lots of information. Was helpful
Reply from YuMOVE USDec 21, 2022
Hi Vanessa, thank you much for your review. I am so happy to hear that you enjoyed reading about YuMOVE! If you have any questions, please reach out to our Customer Care Team at (844)570-3222 -Dianivette
Nadine N.
easy to order. Good reminders and limited emails.
Reply from YuMOVE USDec 21, 2022
Hi Nadine, thank you for your review. At YuMOVE, we always want to ensure that our customers are happy. Please do let us know if we can assist you any further! -Dianivette
Wanda R.
yu move seem to have helped some but he still has moments of pain and stifness.ill keep giving it to him in hopes it will help more
Reply from YuMOVE USDec 12, 2022
Hi Wanda, thank you for your review. Every dog is different, and your doggie may just need more of the benefits of YuMOVE. We recommend doing 2 times the amount listed on the bottle for the first four to six weeks! Please contact our Customer Care team with any questions. -Dianivette
xxx
Did not appreciate an email to confirm my subscription when I did not subscribe, the email subject made me think I did when it was just to get me to subscribe... it was tricky. Not cool.
Reply from YuMOVE USNov 29, 2022
Hello, thank you for your review. We apologize for any confusion. Please reach out to our Customer Care team and we'll be happy to assist you with any questions. -Dianivette
Kelly V.
Good product. My 20yr old Rottie/Chow is moving better. Nit the pup she used to be but relieved we are back to walking up to a mile again. Our furbabies are just like us, they need to kerp moving especially if there is arthritis. I use in conjunction with her rimadyl .
Reply from YuMOVE USNov 14, 2022
Hi Kelly, thank you for your review. We are so pleased to know that your senior dog is doing so well since taking YuMOVE! -Chelsea
Mike G.
Helpful insight
Reply from YuMOVE USNov 8, 2022
Hi Mike, we're pleased to know that our Customer Care team was able to provide helpful insight to your question. Kind regards, Chelsea
Marie
I didnt like that you dont have the option to change the frequency date of the shipments, my dog has been on yumove for months now, so dont need the full dose.
Reply from YuMOVE USNov 4, 2022
Hi Marie, thank you for your review. We would be happy to change the frequency date on your subscription for you! We also encourage our customers to continue giving the proper amount of YuMOVE, even if it seems like your dog is all better, as it's the ingredients in our product that are helping your dog! For assistance changing your frequency date please reach out to us at [email protected] -Chelsea
Stef K.
The website is a little difficult to navigate, including not recognizing my password which was created recently, and then when trying to swap a product on my subscription it had a required drop down field, but the drop down didn’t work. BUT customer service was quick to respond and very very helpful!
Reply from YuMOVE USNov 1, 2022
Hi Stef, thank you for your review. We are glad to know that our Customer Care team was speedy and helpful and we apologize for any difficulty you experienced with the website. Kind regards, Chelsea
