Excellent
Based on 2,847 reviews
YuMOVE US4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 2,273 reviews with 5 stars · Clear filters
Claire H.
Customer service was quick, friendly and helpful. And being sent one month of vitamins free, after my shipping address was incorrect, was an unexpected bonus. Thank you!
Reply from YuMOVE USOct 28, 2024
Hi Claire, thank you so much for your review. We are so happy to hear that our Customer Care team was able to help you out! Kind regards, Dianivette
Janet I.
The Representative is always helpful, outgoing and extremely pleasant to deal with. The product is amazing and does wonders for my pet that has arthritis, and this has helped her so much! She now has no issues with running with her best friend which makes her very happy.
Reply from YuMOVE USOct 28, 2024
Hi Janet, thank you so much for your review. We are thrilled to hear that our Customer Care team member was able to help you out! Kind regards, Dianivette
Wendy
Easy to order.
Reply from YuMOVE USOct 28, 2024
Hi Wendy, thank you for your review. We are thrilled to hear that it was easy to order for you! Kind regards, Dianivette
Gayle G.
Initially I was disappointed in the lack of expedience filling my order. However, after an explanation from customer service, I now understand the order will not be filled the very same day but still within an acceptable time frame. As long as I am informed of a normal timeline, I can accept minor delays.
Reply from YuMOVE USOct 24, 2024
Hi Gayle, thank you for your review. We are happy to hear that our Customer Care Team was able to help you out! Kind regards, Dianivette
Timea F.
It was very easy to order . Amazing product. Our senior dogs have more energy than before. They can move and run much easier than before. Thank you for making this product!
Reply from YuMOVE USOct 22, 2024
Hi Timea, thank you so much for your review. We are thrilled to hear that your senior dogs have more energy since being on YuMOVE! Kind regards, Dianivette
Jennifer B.
I have enjoyed my experience with Yumove! I just found the ordering and renewal process seamless. I am also very happy with the product and the pricing.
Reply from YuMOVE USOct 22, 2024
Hi Jennifer, thank you for your review. We are so happy to hear that you are enjoying our Subscription service! Kind regards, Dianivette
Bess W.
Besides offering great products, their service goes above and beyond
Reply from YuMOVE USOct 14, 2024
Hi Bess, thank you for your review. We are so happy to hear that you are a fan of YuMOVE! Kind regards, Dianivette
Sherri H.
My subscription delivery was clearly announced and tracking info provided. I was able to know when my product was delivered…however, due to either error in postal delivery or perhaps theft, I didn’t receive my shipment. When I contacted CS, I quickly received notice of the new shipment which I am due to receive on Monday. Thank you for the prompt replacement because my dog depends on it.
Reply from YuMOVE USOct 14, 2024
Hi Sherri, thank you for your review. We are so happy to hear that our Customer Care Team was able to help you out! Kind regards, Dianivette
