Hollie B.
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I ordered directly from the website, where it states that the product is "100% made in U.S." but my product was shipped from China. I looked up the address the company provides for their business in "Ohio" and it looks like a shady apartment building. The return address on my package was in NJ. Honestly, I'm afraid to use this product, and I feel I have been greatly misled. I'm highly doubtful I will be refunded, as there isn't even a phone number provided for me to actually speak to someone about this. Very disappointed! Edited to reply to Zafira: I attached screen shots of my order confirmation to the email I sent to request refund.
Reply from Zafira OrganicsSep 11, 2026
Hi Hollie, we checked our records after your email and there's no order under your details, so it looks like you ordered from a fake site pretending to be us, as ours ship from the US only and every real order number starts with ZF. Please email [email protected] with your confirmation email and we'll help you report it and get your money back through your bank.




