Zanda (formerly Power Diary) Reviews | Read Customer Reviews of zandahealth.com

Zanda (formerly Power Diary)Reviews of zandahealth.com

Internet & Software

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4.7

Excellent

Based on 551 reviews

Zanda (formerly Power Diary)4.7

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About Zanda (formerly Power Diary)

Zanda is practice management software built by practitioners, for practitioners.With 100+ powerful features, Zanda streamlines the day-to-day of health practices, from scheduling and invoicing to clinical documentation and client communication.Key features:Calendar and client management: scheduling, waitlist, automated appointment reminders, and confirmations. Documentation: customizable clinical note templates, AI-powered session transcription and refinement, online forms and scored forms;Client portal with online booking, reschedule and cancellation options, plus online payments, access to invoices, online forms, and telehealth. Accepting waitlist requests.Automations: invoicing, appointment follow-ups, recalls, new client communication, and more. Zanda integrates with Stripe, Zoom Telehealth, Xero, Mailchimp, Physitrack, Outlook Mail, Outlook Calendar, Google Calendar, iCal, Medicare (AU), Tyro (AU), and more.Start nowand get the first 6 months at 50% off! Claim Offer Built for solo practitioners and large clinics alike, Zanda supports a wide range of professionals, including psychologists, physiotherapists, speech therapists, chiropractors, counselors, and other allied health providers.To give you peace of mind, Zanda offers 12-month Money-Back Guarantee and delivers top-tier support, including data import management.BizzyAISecure, private AI, designed specifically for health practices. Included inside your practice software to help you do your best work, faster. Features include: AI writing and editing, AI Scribe, Insights. Learn more about BizzyAI New releases: e-Prescribing with Parchment (AU-only) - you can now connect Zanda with Parchment to write and manage electronic prescriptions directly from client records.Reports dashboard - users browse a categorised report catalogue, search across all available reports, star favourites, and reopen recently used reports.Resend emails - Zanda now lets users resend a previously sent or failed email without manually rec

Zanda (formerly Power Diary) (zandahealth.com) has 551 customer reviews on Folks Told, with an average rating of 4.7 out of 5.

Also known as: zandahealth.com
Website: zandahealth.com
Category: Internet & Software
Listed on Folks Told: 2026

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Zanda (formerly Power Diary) reviews

Showing 429 reviews with 5 stars · Clear filters

M.
Sep 10, 2025
Zanda works well for my solo counselling practice
I have been using Zanda for 6 months, and it's been very helpful! I like it because it's an all-in-one software where I can manage my bookings and calendar, revenue, invoices, client information and progress notes all in one place. It helps me stay organized and on-top of the admin work in my therapy practice. It was fairly intuitive to learn and I had plenty of support with my client data transfer. Plus it's not too visually overwhelming, and the help centre is a great resource. I'm a satisfied customer.
Reply from Zanda (formerly Power Diary)Sep 11, 2025
Hi Meghan, thank you for your thoughtful feedback! We’re so glad to hear Zanda has made it easier to stay organized and keep everything in one place for your counselling practice. It’s wonderful that the setup and client data transfer went smoothly, and that our support team has been a useful resource. We’re delighted Zanda has been a good fit for you over the past 6 months, and we look forward to continuing to support you and your practice! Warm regards, Irina
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Lincoln F.
Aug 4, 2025
Pretty close to perfect
I used to work for another practice who used Zanda as their software, so when I started my own practice it felt like an easy choice. I expected to take a while to set up the back-end but it really hasn't been too complicated or time consuming at all. In those few cases that I've had an issue with the software it's usually always been my own error, but nonetheless I've received prompt and professional support to fix it. No system is perfect but Zanda is pretty close and it's obvious the founders and their team care about making practices easier and more satisfying to run.
Reply from Zanda (formerly Power Diary)Aug 5, 2025
Hi Lincoln, thank you so much for your thoughtful review! We're thrilled to hear that transitioning to your own practice with Zanda felt like a natural step—and even more so that setup has been smooth and manageable. Our team is always here to support you, no matter how big or small the question, and it’s wonderful to know that care and responsiveness have made a difference. We’re honoured to be part of your journey and truly appreciate your kind words! - Irina
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Rannee K.
Jul 31, 2025
Zanda is a wonderful program to…
Zanda is a wonderful program to utilise! User-friendly and a fabulous amount of information and tutorials to troubleshoot if needed. Highly recommend!
Reply from Zanda (formerly Power Diary)Jul 31, 2025
Hi Rannee, thank you so much for your kind words! We're thrilled to hear you're enjoying Zanda and finding the tutorials helpful. If you ever need a hand or have suggestions, we're always here to support you. Thanks again for the recommendation! -Irina
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Flow Child T.
Jul 30, 2025
Easy set up...easy to use!
Zanda makes it super easy to schedule appointments, send forms and communicate with my clients. I've found it easy to set-up and the team are always quick to respond to questions. I highly recommend using Zanda!
Reply from Zanda (formerly Power Diary)Jul 30, 2025
Hi there, thank you so much for the lovely feedback! We're thrilled to hear that Zanda has been easy to use and helpful in your practice. We’re always here if you need us! - Irina
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Charlotte G.
Jul 29, 2025
I’ve been using Zanda for a few years…
I’ve been using Zanda for a few years now, and it has been an excellent tool in supporting my work as a sole practitioner. It significantly streamlines administrative tasks, saving valuable time through features like automated text messaging, appointment confirmation emails, and the ability to share important educational resources directly with patients. The integrated waitlist function is also very useful for managing bookings efficiently. More recently, I’ve found the new AI Refine feature to be a helpful addition, offering even more support in optimizing patient communications. I haven’t yet tried the AI Transcription feature, as it comes at an additional cost, but it’s promising to see Zanda continuing to expand its capabilities.
Reply from Zanda (formerly Power Diary)Jul 30, 2025
Hi Charlotte, thank you so much for your thoughtful and detailed feedback! We're delighted to hear that Zanda has been such a valuable support in your work as a sole practitioner — especially in helping streamline admin tasks and enhance communication with your patients. It’s great to know you’re enjoying features like the waitlist and AI Refine — and we appreciate your note about the AI Transcription feature too. We're always working to add value in ways that make your day easier, and it's wonderful to hear that progress is being felt on your end. Thanks again for being with us on this journey — we’re so grateful to have you as part of the Zanda community! - Irina
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Audine J.
Jul 29, 2025
Excellent resource and easy to use
Easy to access tool, really helpful videos and instructions on how to do all aspects of my psychology practice. Great support and resource! Slightly slow / delayed movement between pages eg.when moving between calendar and new clients, but very tolerable. Would love a feature to be able to update all service fees without having to edit each individually.
Reply from Zanda (formerly Power Diary)Jul 30, 2025
Hi Audine, thanks so much for your kind words! We're thrilled to hear Zanda has been helpful for your practice and that the videos and support have made things easier. We appreciate your note about the slight page delay — it’s on our radar as we continue to improve performance. Thank you for your suggestion about bulk-updating service fees - currently this can be done by updating the service template and applying the update to all future dated existing invoices. If this is not what you are after, please reach out to our support team at [email protected] for assistance. Thanks again for being part of the Zanda community! - Irina
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Robyn M.
Jul 22, 2025
As a sole practitioner
As a sole practitioner, the software database has saved a lot of valuable time and simplified things. Tracking sessions and maintaining Medicare compliance, writing GP letters and ease of communication with clients. In particular the seamless interface with stripe is a big time saver and the free pro zoom sessions are very useful to me.
Reply from Zanda (formerly Power Diary)Jul 23, 2025
Hi Robyn, thank you so much for sharing your experience with Zanda! We're thrilled to hear that the software is helping simplify your day-to-day as a sole practitioner. It’s great to know that features like session tracking, Medicare compliance tools, and streamlined GP letter writing are making a real difference for you. We’re especially glad the Stripe integration and complimentary Pro Zoom sessions available with the Zoom Basic subscription are saving you time and adding value to your practice. Your feedback truly motivates us to keep improving and supporting professionals like you! Warm regards, Irina
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chalani N.
Jul 18, 2025
excellent customer support
excellent customer support, upto date easy to use.
Reply from Zanda (formerly Power Diary)Jul 20, 2025
Hi Chalani, thank you so much for your kind words! We’re thrilled to hear that you find Zanda easy to use and that our support team has made a positive impression. Keeping things up to date and providing excellent service is what we’re all about — so it’s wonderful to know that’s shining through in your experience. Thanks again for being part of the Zanda community! Warm regards, Irina
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