ZeldacardsReviews of zeldacards.com

Reply from ZeldacardsJul 30, 2025

Hi Ryan, Thank you for reaching out and bringing this to our attention. We’re truly sorry to hear that the 30th Anniversary Pixel Link card from your 26-card Zelda amiibo set isn’t working, and we sincerely apologize for any inconvenience this has caused. To resolve this matter promptly, we will issue a replacement for the defective card immediately. Our team will arrange the shipment within one business day, and delivery typically takes 5-8 days. You will also be provided with a tracking number to monitor the status of your package. If you encounter any issues with other cards or have further questions, please don’t hesitate to let us know—we’re here to ensure you have a seamless experience with our products. Thank you again for your understanding and patience. We truly value your feedback and will strive to make things right. Warm regards,

Reply from ZeldacardsJun 9, 2025

Dear Lynn, Thank you for taking the time to leave a review—we truly appreciate your feedback. I’m Karl from Zeldacards, and I sincerely apologize for the issue with the two cards and the delayed response. That’s not the experience we want you to have. We’d love to make this right for you. Could you please email us at [email protected] with your order number and details about the non-working cards? I’ll personally ensure this gets resolved ASAP, whether that’s a replacement or refund for those cards. Your satisfaction means everything to us, and I’ll also follow up to confirm everything’s been handled to your liking. Again, I’m truly sorry for the inconvenience. Warm regards, Karl Zeldacards Support

Reply from ZeldacardsJul 5, 2025

Hi there, Thank you very much for your feedback, and I’m really sorry to hear that the Super Smash Bros Ganondorf card from your 40-pack isn’t working. That’s definitely not the experience we want for our customers. We test our cards before shipping, but occasionally a card can be defective. I’d be happy to send you a free replacement for the Ganondorf card right away—please just reply with your address confirmation and I’ll get it shipped out as soon as possible. Regarding the pricing, I also appreciate your honesty and understand your concern. While there may be similar-looking products listed elsewhere for less, Zeldacards guarantees authenticity, quality, and full support for every order. We cannot guarantee the same reliability or support for cards from other sellers. That said, I want you to feel good about your purchase, so I’m happy to offer you a partial refund or a coupon for a future order as a gesture of goodwill—just let me know your preference. Thank you again for bringing this to our attention. If you need help with any other cards or have questions, please let me know! Best regards, Karl Zeldacards Customer Support

Reply from ZeldacardsJun 13, 2023

Dear Customer, Thank you for taking the time to leave a review on Trustpilot. We're thrilled to hear that you find our cards amazing, easy to transport, and that you appreciate the beautiful artwork. Our team puts a lot of effort into creating high-quality products, and it's always rewarding to hear from satisfied customers like yourself. However, we also want to sincerely apologize for the delivery delays you experienced. We understand how frustrating it can be to wait for a package, especially when you're excited to use the product and the delivery estimates keep changing. Please know that we are constantly working to improve our shipping and delivery processes to ensure a smoother experience for our customers. We appreciate your patience and understanding in this matter. We're glad that your card set ultimately arrived, and we hope that you can continue to enjoy it for many years to come. As a token of our apology, We have arranged for a colleague to contact you, hoping to give you a coupon or a certain cash compensation. Once again, we apologize for the inconvenience caused, and we thank you for your support. If you have any further concerns or questions, please don't hesitate to reach out to our customer service team at [email protected]. We're always here to help. Warm regards, Karl ZeldaCards Support Team

Reply from ZeldacardsJan 17, 2020

I'm really very sorry, because our warehouse A is out of stock, we went to warehouse B to send it to you, but we don't know the specific reason why the warehouse B has not been sent successfully, we will give a full refund to you, and will urge the warehouse to ship as soon as possible, I'm really sorry!