Hanne D.
Sämst kundservice!
Sämst kundservice!

Bad
Based on 725 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zendesk is the next-generation AI-powered support solution with built-in ticketing, conversational messaging, live chat, and more designed to help businesses of all sizes and industries deliver personalized service at scale. Zendesk uses AI to helps businesses handle more interactions, increase customer satisfaction with personalized support, and decrease costs to free up time for agents.Zendesk serves over 130K global brands across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more at www.zendesk.com.
Zendesk (zendesk.com) has 725 customer reviews on Folks Told, with an average rating of 1.6 out of 5.
Showing 587 reviews with 1 star · Clear filters
Hanne D.
Sämst kundservice!
David
SCAM ALERT This guys fuccked up my account and now i can't get my money back. Don't put your money here because you aren't getting them back. They aren't responding to my emails
Olivia
Do not trust this guys with your money They are a scam and now arn't giving me back my money, don't make the same mistake as i did for trusting this guys.
Andreas L.
Great Product - Terrible service. Im sorry i didn't read their reviews.
Sini R.
Great product, unfortunately very poor support who either messes things up because they don't listen, or they just never react (I am talking about the experience with our personal support contact).
p C.
99% of lawyers are more trustworthy Josh from zendesk wrote "We do not represent them or have any link to them. We have a deal in place to provide their customers with a solution to them going into administration, but that it is" It left a bad taste in my mouth Monica Lewinski
Roberto
Use bait tactics on price model. Huge waste of time attempting to use the Zendesk Guide Lite just to find out I am required keep Support subscription in order to keep access to Guide, even if I don't have any use for Support.
Thomas L.
Eine Woche nach der Zahlung eines Jahresvertrags habe ich festgestellt, dass Zendesk nicht mit meinen Geschäftsabläufen kompatibel ist. Meine Anfrage auf (teilweise) Kostenerstattung wurde gänzlich und recht teilnahmslos verneint. Eine der schlechtesten Erfahrungen, welche ich online in letzter Zeit hatte. Nicht empfehlenswert auf Grund mangelnder Kundenorientierung.