Great
Based on 139 reviews
ZeroMax Moving and Storage4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A good move can easily go bad without a solid game plan. Exceptional planning is all about a commitment to communication and an obsession over details. At ZeroMax Moving, our customers receive a dedicated move coordination team that is responsible for planning all aspects of their move from start to finish.Many horror stories of problem moves revolve around inaccurate estimating. ZeroMax Moving performs detailed consultations in a home or business that are designed to uncover all relevant information about a move and identify potential problem. Result: A move with no surprises and accurate results. Detailed Planning- A good mover can easily go bad without a solid game plan. Exceptional planning is all about a commitment to communication and an obsession over details.At Zeromax Moving, our customers receive a dedicated move coordination team that is responsible for planning all aspects of their move from start to finish. We provide you with boxes, bubble wraps and tape.
ZeroMax Moving and Storage (zeromaxmovers.com) has 139 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 3 reviews with 3 stars · Clear filters
Chetan T.
I have given 5 stars because the people who moved were really good but the sales staff charged me 50% more because I added a few pieces of furniture to the list at the end. If I had gone elsewhere I would have saved at least $500 but since it was too late to change I didn't. The movers themselves were amazing, but the company sucks!
NS
Despite clear instructions and multiple reminders that I needed prior day packing there was a scheduling error. I even had the sales team add a remark to the invoice that indicated prior day packing while booking the move. The sales team called me and apologized but it makes the move very stressful and as expected, the move was started at 9am and completed at 9pm ( approx ). I can understand if there are delays or unforeseen incidents but scheduling error is not great. Further, the sales team said they would send in 4 movers instead of 3 due to the scheduling error and only 3 movers showed up. I must say the the actual movers were excellent and very friendly and did their best.
Jamaal F.
Felt more like swindlers than movers. I was over in my box count so I asked to take the larger boxes and they took the smaller ones instead which of course made it strenuous for me and exceed. They kept pressuring for extra tip if I wanted them to take the remainder or call the company. I also got charged extra for them to move the items to the truck that was literally across the street because they had to go through the cellar entrance. Not my fault they couldn't get closer parking which they were 20 mins late by the way. Charged extra to keep the blanket my TV was wrapped in. Charged extra to breathe. Maybe if they came on time might've gotten closer parking. I gave 3 stars because they were fast moving items downstairs and allowed me to keep the wardrobe boxes or maybe I paid for it with all the extra money they asked for??? If not for that it would be lower. I won't ever be using this service again.
