Great
Based on 116 reviews
ZEYA4.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At ZEYA, our mission is to bring you the latest fashion trends in clothing, jewelry, and accessories.We strive to capture effortless confidence and a relaxed yet chic style that welcomes everyone.ZEY A began as a jewelry brand, known for timeless pieces that elevate any look.Over time, as we shared outfit photos featuring our jewelry, people began asking where they could get the tops, jackets, and outfits we styled with it. That's when we decided to expand into the fashion category — offering our community not just jewelry, but complete looks that express their unique style.
ZEYA (zeya-brand.com) has 116 customer reviews on Folks Told, with an average rating of 4.2 out of 5.
116 approved reviews, newest moderated first
Lyndsay M.
Really lovely shorts, great quality, and excellent service from Erika
Reply from ZEYAMay 6, 2026
Hey Lyndsay Thank you so much for the 5-star review! 🌟 We’re really happy to hear you’re loving the shorts and their quality. We’ll make sure Erika sees your kind words, she’ll really appreciate it 😊 Edelle
Charline P.
I am very satisfied with this brand, both for the quality of the clothes and the customer service. The delivery was fast, the deadlines were respected, and the tracking was clear from start to finish. I also needed a size exchange, and Erick was very responsive and efficient. My new item was sent free of charge and without having to return the first one, which made the experience even better. Nothing to complain about, I highly recommend it!
Reply from ZEYAMay 5, 2026
Hey Charline Thank you so much for your kind feedback! 😊 We’re happy to hear you’re satisfied with the quality, delivery, and service. We’ll also share your appreciation with Erick, glad he could make your size exchange smooth and easy. Your recommendation means a lot! 💛 Edelle
Kathi H.
Achtung Abzocke, nie wieder werde ich dort bestellen. Unter dem Namen Zeya wird billigste Ware aus China verkauft. Farbe, Größe und vor allem Qualität entspricht nicht ansatzweise den Abbildungen im Internet. Lieferdauer betrug bei meiner Bestellung (ein Cardigan in pink) 2 Wochen- im Nachhinein klar, da dass Produkt aus China kommt. Zeya schreibt im Internet unkomplizierter Rückversand- dies ist die absolute Lüge und grenzt an Betrug! Die Retourkosten hat zu 100% der Kunde zu tragen und die Ware muss direkt nach China geschickt werden. Ein Paket nach China zu versenden kostet bei Anbietern wie DHL, Hermes oder über Vergleichsportale (wie JUMiNGO) für ein 2-kg-Paket ab ca. 25–30 €! Davon ist auf der Homepage nichts geschrieben. Der Kundenservice ist zudem mangelhaft, versucht keinerlei Lösungen zu finden. Preis-Leistung ist komplette Abzocke und Täuschung, werde den Fall entsprechend an die Verbraucherzentrale weiterleiten.
Reply from ZEYAApr 20, 2026
Hallo Kathi Es tut uns leid zu hören, dass du eine so negative Erfahrung gemacht hast , das entspricht absolut nicht dem, was wir unseren Kundinnen bieten möchten. Bitte kontaktiere uns direkt unter [email protected], damit unser Team deinen Fall prüfen und gemeinsam mit dir eine passende Lösung finden kann. Edelle
Dorothy L.
I placed an order for a size small leather jacket unfortunately when it was delivered, the package was stolen from my building immediately sent an email to your customer service team and Merriame responded right away. While the package was under investigation, I placed a new order, but unfortunately, the only size you had available was an extra small. Merriame told me I would get reimbursed for the missing package which I was so very thankful about. After placing a new order with a size extra small I discovered a few days later that you restocked the jackets and now a size small was available. I sent an email to Merriame and she said she would try her hardest to see if she could swap out the extra small for small and she was successful. I can't express the gratitude that I have towards your company. Your customer service quickly responded to every single one of my emails. I am extremely impressed. You have a terrific company, but also wonderful employees thank you so much for helping solve this issue.
Reply from ZEYAApr 20, 2026
Hey Dorothy Thank you so much for taking the time to share your experience, we’re truly sorry to hear about the package being stolen, but we’re really glad we could help turn things around for you. Merriame will be so happy to hear your kind words. We’re proud to have her on the team, and it means a lot to know her efforts made a difference. We always aim to respond quickly and find the best possible solution, so it’s great to hear that reflected in your experience. If you ever need anything else, please don’t hesitate to reach out — we’re always here to help. Edelle
Laureta B.
love the rings!
Reply from ZEYAApr 20, 2026
Hey Laureta Thank you so much! We’re so happy to hear you love the rings 💛 Edelle
Mrs s C.
Took a while to come but communication was excellent. Lovely jacket
Reply from ZEYAApr 20, 2026
Hey there, Thank you so much for your kind words! We really appreciate your patience with the delivery, and we’re glad to hear our communication kept you updated along the way. So happy you love the jacket 💛 Edelle
MB
Erick gave great customer service and sorted out an issue I had very quickly
Reply from ZEYAApr 20, 2026
Hey there Thank you so much for your feedback! We’re really glad to hear Erick was able to assist you quickly and resolve your issue. We’ll be sure to pass along your kind words to him 💛 Edelle
Celyn P.
Bought a wool coat and it’s great quality
Reply from ZEYAFeb 27, 2026
Hey Celyn Thank you so much for your feedback! We’re glad to hear that you’re enjoying your wool coat and are happy with the quality. We appreciate your patience with shipping, and we’re always working to make it faster for our customers. Edelle
