LOUANNE
I was so exited with this chair for a…
I was so exited with this chair for a few weeks, the turning, the reverse, the speed. You can’t carry anything with you, your pet or purse because it takes both hands and arms to maneuver however I felt that was my bad because I could plainly see that’s how it worked from their videos. And then I ordered another 600$ battery from journey so I would feel super safe away from home. Made sure both were charged always, both checked and used once a week or so. A few months in I went to use it with the charger clearly showing green light charged. Chair is dead. Neither battery worked shop says batteries are bad. I purchased straight from journey. Batteries, one with chair and one separately from the chair are not guaranteed at all. One with chair I must have let it run dead because it’s showing 3v and should NEVER show 3v. It was fully charged when I took it around the block 10 days prior. They don’t care and anyways if I was storing it in the garage and they got hot they go bad and sorry about that, goodbye.