ZinstallReviews of zinstall.com

My Sincere Thanks to Kyle S. I do know what I'm doing, however, I had just purchased a new Dell PC with both an SSD drive and SATA drive. Not thinking that the SSD only had 512 GB (for C). The diagnosis was correct. I upgraded to the Zinstall Migration kit pro. I cleaned the migrated C: drive and then ran the Migration Kit. Worked like a charm. I would highly recommend Zinstall to anyone. Especially people who are not familiar with PC's and are upgrading from an older machine to New. Thank you so much. Chip Tanis (Boca Raton, FL)

Gonzalo was my technician and he was very patient giving me good service. I am 90 years old and needed all the help I could get. It was clear from his initial moves on my screen that I hadn't met the pre-visit criteria - programs weren't loaded. But he got on with that. also he had to phone me with a query. So he obviously did all he could do to see that the program successfully launched. When it had done it's business, I was delighted with the result. Obviously, Zinstall is a very clever program - thank you all.

I don’t typically offer feedback on stuff, but I have to say, I am extremely impressed with your transfer program. My biggest concern was my mail protocol. I have used Windows Live Mail for ever and wanted to continue using it on my new Windows 11 HP Envy x360 computer. I tried to install the Windows Live application and it failed. Of course, Windows Live is an outdated program and everything I read was sketchy as to whether it would work properly on Windows 11 anyway. I couldn’t get it install, but your program transferred it perfectly. Of course, there was other concerns with transferring lifetime programs I had accumulated. I assume there are a number of programs out there that will transfer data from one computer to another, but just know, once the process was complete, everything was back the way it was and a potentially stressful ordeal was totally avoided. A Big Fat Kudos to your product and support team!

Terrible, bad support and phone number is imposible to reach, it appears disconnected. Don't trust the company. Bad practices, zero client support.

I am impressed with the Zinstall software and ease of implementation to execute a migration. In the fine print I do have one suggestion: there does not seem to be an immediate reply to inquiries leading to some concern or even doubt about the capabilities of the software and frankly, the company. The angst for me was being in the dark and not knowing if help would arrive today, tomorrow, three days, next week, or ??????? If it would be possible to answer each phone call, chat, or voice mail quickly, it would make a big difference. I spent several days sticking like glue to my phone and hoping that someone would call. I understand that it takes time to answer and respond to inputs and questions, but I believe there would be significant improvement if I had just received a simple response, somewhat quickly, that simply said “we are currently backlogged but we should be able to contact you in the next 24 hours or so”, or “all of our technical agents are in the process of helping other clients at this time and someone should be able to contact you by Tuesday afternoon”, or “Our current scheduling backlog is approximately 12 hours. We will respond to your issue withing one day and possibly/hopefully sooner as our in-process work permits.” In the end I am very pleased with my “new” system and all Zinstall issues have been resolved. I still have a few issues to work with Dell and/or Microsoft. Having a liaison with these companies might be a positive impact; especially if you had a system for handoff of specific issues and contact information. Again, I have had a good experience and would recommend Zinstall to anyone going through the same process that I have.

Zero support and no one could figure out how to get past the windows login screen. Had to pay BestBut $100 to wipe the new computer so it could be returned!

Zinstall seemed fairly easy per sales pitch, but I wanted to leave some files out of the transfer due to space limitations, and I ran into problems. At first, the problems had to be due to not shutting down security options, so I wrote support. They agreed and kindly send me the upgraded version for free cause I’d tried to shut everything down. That ran into other problems. Now I’m trying one last time and it’s been looping on the “validating” step at 99% for several hours. I’ve been using and moving laptop data since the mid 1980s. Why does everyone keep creating more difficult programs under the guise of ‘improving’ them? Two stars was due to their nice Support, but after the initial problem, they just kept giving me the same solution which was irrelevant at that point. Programming keeps getting worse each decade. The biggest companies are some of the worst. At least back in the 80s we had manuals with the software that was written with programmers. Now they have “support” sites where the only help is from other customers. Considering how wealthy these companies are, you’d think they’d care more about customer service. They don’t.

Zinstall totally saved the day... Simple instructions, clear 3rd party virus and firewall protection, install software and press go... I highly recommend and I will definitely use again when the need arises... Thanks again to the team at Zinstall..!!!