Albert
Excellent ZipHearing Service
Quick responses to all questions & information requests. Follow-up after each stage of the purchase and fitting process. Took care of BC/BS reimbursement automaticly and received payment within 30 days.

Excellent
Based on 694 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Why pay more than you have to for hearing aids? Find a ZipHearing provider near you and get brand name hearing aids for thousands below retail!
ZipHearing (ziphearing.com) has 694 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
694 approved reviews, newest moderated first
Albert
Quick responses to all questions & information requests. Follow-up after each stage of the purchase and fitting process. Took care of BC/BS reimbursement automaticly and received payment within 30 days.
Dean J.
Fast and knowledgeable service was provided by Grant Davidson at Zip Hearing! The local provider did a nice thorough job of evaluating. Zip Hearing returned calls promptly and delivered excellent hearing aids quickly. The prices were excellent! All went as promised. I strongly recommend this business! January 2023
John W.
Absolutely could not be happier with my experience with ZipHearing. I've put off getting hearing aids for at least the last couple of years because of the high cost. However, I finally had enough and went to a local Audiologist who reviewed my audio gram and recommended the new Oticon Real 1 at a price of nearly $7300. ZipHearing had the same hearing aid for $4800 - a savings of $2500. Obviously a cheaper price without good fitting, adjustments and followup care is no real bargain so, probably just like you, I was really reluctant to make such a large purchase from an online only seller. I can only say, based on my own experience, that my worries were misplaced and I highly recommend you pull the trigger and give ZipHearing a chance. The sales rep (Grant) went out of his way to help me find a nearby provider (who was also just great to work with by the way). He even took it upon himself to reach out to the provider a second time to see if he could expedite my appointment. (The earliest appointment he had available wouldn't have been until early June, but my son was getting married about a week later and I wanted to be fully used to them before the wedding.) After Grant called him he was able to move some appointments around and was able to get me in last Friday and I'm just so happy to have them. I only wish I'd done it sooner and if I had to do it again I'd absolutely go back to ZipHearing. I highly recommend them, their service and of course their pricing.
Davetta O.
Just started my journey on hearing aides. Had my hearing tested, and found that I could not afford the cost, so after doing a little research I called ZipHearing. My consultant was very helpful with establishing me with another specialist who retested my hearing and recommended the same aides, but at a considerable difference in cost. Was able to pay for these outright…
Anthony F in San F.
Fantastic experience with Zip - selection, prices, service, communication all top notch. I especially appreciated my initial phone call with Jeff - informative, thorough, and best of all absolutely no sales pressure. He knows the services and price point speak for themselves. I wish all companies I deal with were this good!
Mason S.
I have been utilizing ZipHearing for years and couldn't be happier. Since I am a musician, my hearing is very important to my livelihood as well as my personal comfort. Jeff Hall, my representative at ZipHearing, was most helpful for my latest purchase of Oticon Real 1 hearing aids, setting me up with a local audiologist that addressed all my needs effectively, efficientl and amicably. What more could I ask?
Robert H.
At first, I was a little apprehensive about using ZipHearing, a company I found on-line , which offered the same hearing aid products that my local audiologist provides, except for much better price. My concerns included customer service (pre-sale and post sale): How does this work, when you are dealing with an on-line company? How am I going to get expert help in selecting the right hearing aids for me? I was also concerned about making sure the hearing aids were configured correctly for my needs. All of these were services which my local audiologist would have provided, but at a price point several thousand dollars higher than ZipHearing. So far, (it has been two months since I first reached out to ZipHearing), my apprehensions were ill founded. I have found ZipHearing to be informative, efficient and courteous. They connected me with a local audiologist in their network. Because my last audiology test was older than three months, they required that I undergo another exam. I went along, though at first I was not too keen. Looking back, I am glad I did. The ZipHearing audiologist was thorough. and the exam was more extensive than what I had experienced before. I selected a product I had researched. But they offered me the latest model (it had literally come on the market a couple weeks earlier). A week later I went back for a fitting. Two weeks later I went back again for a scheduled follow up. The process has been smooth, efficient, and with no surprises. ZipHearing provides a 45 day "trial" period during which I can return the product and select a different brand if I choose to. I was impressed to receive a call from ZipHearing a couple of weeks back, just to ensure I was satisfied with the product I ordered. In the end, I purchased a commercial, off-the-shelf product from ZipHearing that was configured for my needs by a local audiologist who was competent and helpful. The price point was excellent compared to other local providers. The entire experience was identical if not better. I highly recommend ZipHearing.
Mark R.
Zip hearng did exactly what they said they would do! Honesty is rare today! The price was exactly what they said it woud be. There were no add on charges. And they did not try to sell me anything! I highly recomend Zip hearing!