Vivian L.
Helpful
Helpful; professional and responsive
Reply from ZiprentOct 23, 2024
Thank you for your review, Vivan!

Excellent
Based on 539 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Ziprent, we aim to provide the most efficient property management experience for both tenants and homeowners.
Ziprent (ziprent.com) has 539 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
539 approved reviews, newest moderated first
Vivian L.
Helpful; professional and responsive
Reply from ZiprentOct 23, 2024
Thank you for your review, Vivan!
customer
Incredible service, always responsive, been with Ziprent for years and no issues.
Reply from ZiprentOct 21, 2024
Thank you for your review, Mark!
Sergiy T.
Ziprent made the whole process a breeze. There was always someone available over email or phone seven days a week whenever I needed help or had questions. I highly recommend Ziprent!
Reply from ZiprentNov 10, 2024
Thank you for your feedback, Sergiy!
Samuel B.
Negotiated well and got the answers I needed from the landlord and agreement to have all things I have requested.
Reply from ZiprentOct 16, 2024
Thank you Samuel for your feedback. Happy to hear that your experience was great!
Yuhan L.
Ziprent provide clear instructions step-by-step to make rent easier. Fast response to customer’s requests. Highly recommended
Reply from ZiprentOct 16, 2024
Thank you for your recommendation, Yuhan!
Sana
Excellent and quick and speedy service!
Reply from ZiprentOct 16, 2024
Thank you for your feedback!
IBRAHIM A.
It's was a quick ans easy process.
Reply from ZiprentOct 10, 2024
Thank you, Ibrahim!
Eden T.
It was my first time working with a tenant placement agency and I didn't know what to expect. I like to be a very hands-on landlord, so my approach might have been a bit unique as wanted to be very involved with the tenant application process. Ziprent's platform was easy and straightforward. Communication and full visibility was provided every step of the way. Coordinating inspectors and photographers, etc was also fairly painless. I enjoyed receiving live updates throughout the application process and receiving the thorough background checks. The customer service folks are on point and very attentive and responsive. This tech driven platform worked well for me. My only caveat is that they don't have boots on the ground, so if you want a bit of a more personal touch with a local manager, this may not be the right platform for you. But I enjoyed using their services and found the pricing to be fair.
Reply from ZiprentOct 10, 2024
Thank you for your review, Eden! Regarding your feedback on having boots on the ground: We are full service property management company with a higher level of service compared to all of our competitors. While we do cover a large geographic region, we are located everywhere our properties that we manage are located. We have people come out to the property when it absolutely needs to occur.