Excellent
Based on 539 reviews
Ziprent4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Ziprent, we aim to provide the most efficient property management experience for both tenants and homeowners.
Ziprent (ziprent.com) has 539 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
539 approved reviews, newest moderated first
Allyson
Ziprent is very easy to use and overall a competitive fee compared to other property management companies. They have good communication with me and the tenants.
Reply from ZiprentJun 30, 2025
Hi Allyson, thank you for your review! I'm glad our staff and processes were able to meet your needs for this tenant placement. We always strive to introduce efficiency and speed to maximize our landlords' profits. We are excited to continue to work with you!
Michelle B.
All representatives were very helpful! From the start of touring the home to ensuring the lease included required addendums, all Ziprent associates helped make the process of renting via virtual property management manageable.
Reply from ZiprentJun 28, 2025
Hi Michelle - Really appreciate your review! Thank you for sharing your experience.
Emil E.
Quick maintenance response (usually within 24–48 hours) Easy rental process for tenants. Best for: Landlords who want low-cost, tech-driven property management.
Reply from ZiprentJun 24, 2025
Thank you for your review, Emil! Happy to hear about your experience.
Naman U.
Michelin star experience, customers are treated very well and helped within 15 mins
Reply from ZiprentJun 24, 2025
Hi Naman, thank you for your review! We're glad to hear about your experience.
Rebecca B.
I love working with Ziprent as a landlord. They are so very good at communication every step of the way.
Reply from ZiprentJun 21, 2025
Thanks so much Rebecca! We appreciate your trust and feedback.
Tanya M.
I strongly advise against using Ziprent as a tenant or for property management services. My experience with the company has been deeply distressing and has caused significant harm. Ziprent erroneously reported to the credit bureaus that I was 120 days delinquent on four occasions, 90 days late once, 60 days late once, and 30 days late once. I paid my rent on time every month throughout my lease. Not a single payment was missed. As a result of this false reporting, my previously excellent credit score, consistently over 800, has dropped into the low 600s. This has led to substantial damage to my financial standing, mental well-being, and overall quality of life. Because of this inaccurate information, I am now facing housing instability. I have been forced to place my belongings in storage and have been unable to secure new housing. Several landlords have rejected my applications, and others have demanded prohibitively large deposits based solely on the incorrect data reported by Ziprent. This experience has been devastating and entirely avoidable. I urge others to proceed with extreme caution before engaging with this company.
Reply from ZiprentJun 24, 2025
Hi Tanya, We’re very sorry to hear about the impact this situation has had on you and fully understand how upsetting it must be. We've reached out directly to you regarding the situation to provide the below context and assistance. We want to acknowledge that an error did occur in the rental payment reporting, and we sincerely regret the distress this caused. As we mentioned in our direct communication, we took immediate steps to correct the inaccurate information and submitted the correction as soon as it was identified. We also provided you with confirmation of this correction on May 17. Please know that while we are not a credit bureau and do not control credit scores or reports directly, we understand the seriousness of any reporting errors. If you believe your credit report still reflects inaccurate data, we recommend contacting TransUnion to formally dispute the information. They can be reached at [email protected] or 1-833-458-6338. We truly regret the inconvenience you’ve experienced and hope the issue is fully resolved for you soon. If there’s anything further we can do to assist, please don’t hesitate to reach back out. Sincerely, The Ziprent Team ([email protected])
Ken Y.
Ziprent provides comprehensive end to end tenant placement services from listing to lease signing. They have a dedicated and knowledgeable staff. I have used their services 3 times during the past few years and obtained favorable results each time.
Reply from ZiprentJun 12, 2025
Happy to hear about your experience, Ken! We look forward to continuing to work with you!
Bobbi G.
Ziprent makes it easy to make rent payments and communicate home issues with the landlord. They always respond quickly and professionally to any inquiries I have regarding our rental and utilities. They make it easy to request repairs as well. I would recommend them to both home owners renting properties and renters alike.
Reply from ZiprentJun 10, 2025
Hi Bobbi - Thank you for your review! We're happy to hear about your experience. We look forward to being your property manager for your new home!
