ZonGuruReviews of zonguru.com

I cancelled my subscription 3 payments ago. They are still taking money out of my account. What the hell do I have to do to stop this outright thievery. I’ve been on their chat , they say it’s fixed but it never is . Absolute joke as far as customer service or care.

Used the tool once; never used it again and they refused to provide a refund. They can clearly see that I haven't logged into the tool for over a year, and yet are happy to charge me more than A$550 for absolutely nothing. Zero empathy or thought for humans at a time where everyone is struggling financially. Have a think about how you treat your "customer" in future and don't lock them into lengthy, expensive subscriptions that you refuse to refund. Many reviews across the web with the same experience. My recommendation: Find another software provider who treats people with respect and empathy.

Absolutely amazing. Made a big change in my life. I heard of Zonguru from veronica and Chris from Conquer.Amz Austraila academy.

Beware to configure your credit card. I signed up with the plan and they charged double and refused to re-fund. Very poor customer satisfaction as i am planning to take this further. I would suggest not to congifure your credit card as they keep on increasing the charges and withdraw without permision. ------------------------------------------------- After receiving their reply, my opinion has evolved....! Cautionary Review: I want to share my recent experience with configuring my credit card for a service. Unfortunately, I faced significant issues that have left me dissatisfied and prompted further action. I strongly advise against configuring your credit card with this company due to unexpected double charges and their refusal to provide a refund. In the past, I have never encountered a situation where the agreed-upon amount was exceeded without my consent when configuring my credit card for online services. In this case, I was billed an excessive amount, exceeding 65% of the agreed-upon sum, after configuring my credit card. This percentage increase is far beyond acceptable limits, considering the trust placed in them to handle my card details. After noticing the issue, I requested a refund the next day, but the company showed a lack of professionalism in their response. It was also frustrating that their email communication often ended up in my spam folder. Based on my experience, I urge caution when dealing with this company and advise thoroughly checking their emails if you have already configured your card. Considering their attempt to seek public justification without any remorse, I suggest others be cautious as well. Thanks for your offer ! Unfortunately, I will not be returning due to this regrettable experience.

Perfect communication, really high level of professional expertise and excellent customer care policy.

I was on free trial. And afrer free trial they deducted payments for full year. Which I haven't sign up. I need to cancel full yr subscription. It is q great tool but I am beginner anf can't afford $452 right now. I inform them but no contact so far. UPDATE in 3hours Thanks Adam for solving the issue. They refunded full amount and also offer discount on future subscription. I appreciate work by Adam. And I will be back soon. Once again product is good the only issue was I cant afford full yr subscription at moments. Thanks

I find the online help very useful. Apart from that have had no issue looking for product. Online training collides with my work roster therefore thus setting me back.

I'm currently on the free trial and really like how easy it is to use.