ZorosyReviews of zorosy.com

This company is a joke. I ordered a Christmas ornament that is portrayed as a bookshelf with records on it. All it is is a flimsy piece of wood with a sticker on it. The representation of the product is intentionally misleading.

Do not order those cute masks off of Facebook. Ordered on August 17th. Received one mask late September. Received no other masks. Have exchanged emails, but they often do not reply. Receive a refund of $21. Technically still out more than $30 for remaining order. I have told them the BBB and FTC are getting a report within the week.

This company is awful. The masks I ordered do not fit- they are square and unadjustable. I tried to return them and they sent me two more!!!! $40.88 in the hole. No way to recoup this $. Do not buy from this company!!!!

I placed an order for 11 masks (same model) on November 13. They haven’t even been printed yet, let alone shipped: the order “is being processed”. At the time of the order, the shipping time was “up to 7 days”. I sent two emails to ask for updates and a shipping date: I got two identical messages, automatically generated. It goes without saying neither actually answered my questions. So much for the customer service. I cannot complain about the product because after almost one month I haven’t received it. So far, 2 stars, quickly running downhill to 1. The story goes on: I have succeeded in getting a non-automatic reply (yeeeeeh), actually I got 3 as I insisted a lot (yeeeeh), I got back a total of 30$ (yeeeeh) out of 99$ (sucks) and now they have even stopped offering me a refund, they are only reassuring me that they will inform the production to speed up. In other terms: they stole me 69$. To Be Continued As of today, Dec 31, no further refund, order finally shipped on Dec 17, tracking provided wrong as it shows Nov 18 as date of shipment and Nov 27 as date of arrival in my Country (wow, first time I see an order traveling back in time...). One star is far too much: this is the worst e-commerce ever. Pretty sure all positive reviews are fake.

Horrible company. Terrible customer service. And even worse quality products. Good luck getting a well deserved refund. It took me 27 emails back and forth to stop receiving promotional emails from them. Be warned and stay away. Far away.

My experience was similar to other reviewers. Received my overpriced mask it was not as advertised, way too large and not useable. Their response to my claim was that there was nothing wrong with the item, end of conversation. Should have researched them first.

Ordered 2 masks in early July only one arrived! Apparently there was an issue with the printing on the 2nd one, so when I finally managed to contact them got told to wait for a re print. Guess what, that's not arrived either and now I'm waiting for another one, FOUR months later. A difficult company to get in touch with and zero customer service.

BEWARE BEWARE BEWARE. This company is a scam. Their masks are cool in pictures but are NOT what they advertised. Run as fast as you can. I stupidly spent $39 on 2 masks by the time they added in all the fees, and they will not refund. They looked so cool in pictures. They say it was not misrepresented. FACEBOOK you should be ashamed to run their scams on your app. It’s simple robbery.