zulaykitchen.comReviews of zulaykitchen.com

Helpful customer service! I had an issue with my frother and they sent me another one. Wish the Amazon postings were a bit more clear though with regards to the stand, colors, etc.

This company really stands behind their products. I had a product that was 4 years old and they replaced it free of charge. That's great customer service.

This is a great quick juicer. It's easy to clean and it looks great on the counter top.

I took advantage of the lifetime warranty to replace my old frother. Customer service responses were prompt and very friendly. I even got to choose the color of my replacement. Top notch service!

Would have like to have 2 screws with the replacement wires I ordered. Lost the old screws while trying to replace wire. Not happy.

I still havent received the replacement although delivery was scheduled to arrive 2 days ago and after I received this survey request. The product did not last well, despite limited use. Although the replacement was "free" I had to pay for shipping (which is late) even though I didnt pay for shipping in the original purchase. I received and "extra" product and I can only wonder if it is due to the product's pre-planned failure again.

I have to say thank you to Zulay company for their customer support when I had a frothier that was not working properly. The customer service support representative offered a replacement and also offered upgraded products as well as a stand, which I did not have. I did just replace my frother for a new one and bought a stand. I was very pleased with how easy it was to talk to a person and have my concern addressed and a replacement mailed out to me so fast. Thank you

I ordered a new water reservoir for my coffee maker because the original one's handle broke (poor design ??). The replacement arrived today in a poorly packaged box. The water tank was obviously used and not cleaned; the tank was scratched on all sides, there were remnants of tape adhesive, and there were coffee grinds and other particles in the water filter and bottom of the tank.