Pascale
Great Company!
We've been buying lift equipment and parts from Zuma for the past 5 years. Great company to work with!
Reply from Zuma Sales LLCAug 19, 2025
Thank you so much for being a repeat customer! It means a lot to us!

Excellent
Based on 36 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zuma shortens the distance. No matter where you are in North America, we make the experience feel local, especially when it comes to lift equipment and lift parts, with fast response times, clear communication, and real people who know their stuff. We specialize in lift parts, offering expert support and fast shipping on over 300,000 SKUs from trusted brands like Genie, JLG, Skyjack, and Haulotte. We also supply high-quality boom lifts, scissor lifts, telehandlers, and Air-tow drop deck trailers. Our logistics are fully integrated, we handle freight, prep, and delivery so your order arrives ready to work. Backed by over 20 years in business, we stand behind every sale with real service and long-term support. Zuma doesn’t aim for one-time wins—we build lifelong customer relationships by doing what we say and delivering real value.
Zuma Sales LLC (zumasales.com) has 36 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
36 approved reviews, newest moderated first
Pascale
We've been buying lift equipment and parts from Zuma for the past 5 years. Great company to work with!
Reply from Zuma Sales LLCAug 19, 2025
Thank you so much for being a repeat customer! It means a lot to us!
Dan E.
I ordered and paid for a 3,000.00 part. Over a week later I called to get a shipment date. They gave me a line of BS saying the shipping went up by 200.00 Now the real reason, they didn’t keep up with price increases!! Most companies would just say call for price. I canceled the order and to no surprise the price went up over 1,000.00 I’m going to open up a case with the Washington state AG office
Reply from Zuma Sales LLCJul 30, 2025
We’re sorry to hear about your experience! This situation falls well below the standard we hold ourselves to at Zuma. A customer service representative will be reaching out to you immediately to better understand what happened and see how we can make it right. We take transparency and fairness seriously, especially around pricing. We’re currently reviewing our internal processes to ensure issues like this don’t repeat. Thank you again for bringing this to our attention, we value your business and hope to earn back your trust. — Zuma Parts Team
Richard J.
Very easy to talk through everything. Very helpful
Reply from Zuma Sales LLCJul 30, 2025
Thank you for the great review! We appreciate your business!
Chris L.
We had some issues at first but Kyle helped me out and fixed the issues. Over all it has been a good experience.
Reply from Zuma Sales LLCJul 28, 2025
Thank you for the 5 star review. We're glad Kyle helped you sort out the issue and we will make him aware that you had a good experience. Thanks again for taking the time to share.