Bad
Based on 53 reviews
Zumper1.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe finding your new apartment is more than just a move. It’s something bigger. A step forward. A new beginning. A fresh start. Whether you’re moving across the country or across the street, you deserve to love where you land.But today’s rental experience is broken. It’s outdated, exhausting, and slow. We spend hours of our lives searching just to settle for places that don’t feel like home. The nightmare ends now.Zumper is on a mission to change the way you rent, forever. To make it easier, faster, and more human. By making this vision a reality, we’re creating opportunity for everyone to live better—from one fresh start to the next.
Zumper (zumper.com) has 53 customer reviews on Folks Told, with an average rating of 1.2 out of 5.
53 approved reviews, newest moderated first
Rhonda D.
Zumper has allowed someone to fraudulently list my home for rent and has not removed the listing even though I flagged it as fraudulent multiple times. The same phone number in the fraudulent listing is on many properties in my area.
Walter B.
Grateful that Zumper sends me apartment rent listings, but I have to weed through them because most are way above my budget. Zumper keeps ignoring my budget preferences. I'm on a fixed income and WILL NOT EVER be interested in an apartment that is 70-100% of my income.
Phil
68 ROYAL ST. GEORGES WAY RANCHO MIRAGE IS A HORRIBLE RENTAL HOUSE We rented this house for five months last winter. There were landscape people working in the yard for two weeks after we moved in. We could not sit outside for 3 months because of the odor from the pool and hot tub which had algae and rotten debris in them. We never were able to use the pool or the hot tub because the owner never got the boiler working for us. 24 dishes were chipped and no cushions on patio chairs it took over 6 weeks for the owner to replace them. The furniture in this house is a disgrace torn cushions, legs off sofas, fabric coming off bottom of chairs, chair backs broken, all furniture is worn out. The owners had an employee come into the house when we were out and did not notify us. All the windows in the house were filthy. All the blinds have pinholes in them. The pots and pans had grease and dirt on them which we had to clean. The mattress in the 2nd master bedroom was stained (looked like a pee stain) and the owner did not change it out for a month even though there was a new mattress wrapped up in the garage. Most of the toilets did not work right when I talked to their plumber, he said they were just old. We left for home on March 31,2024 it is now June 7,2024 and we still have not received our deposit back. THIS IS A HORRIBLE HOUSE BEWARE
kathleen
I agree with another reviewer that Zumper consistently floods email with rentals that are not in my area nor in my price range. I’m so sick of it. It’s stressful enough trying to find affordable livable places without the added stress created by Zumper. Thumbs down 👎
Manuel V.
got scammed some number listed in fontana a 971 number and 844 telephone the valencia address wants ur id and ss he is not the owner of the property went there talked to the owner in the front 14722 valencia green house The person only texts and calls himself johnson maco watch out Zumper get a customer service number for complaints to report people
Nathan S.
Huge waste of time constantly spams inbox with apartments outside of search constraints namely budget. Many advertised apartments are also inaccurate.
Yan
Zumper blocked me out of my account for no reason. I have booked a showing with an individual for today, now I can't even get back to my account to reply to her. It at first delisted one of my listings, I was worried that someone has access to my account. So I changed the password, then I can't login to my account and the reset password link never sent to my email even I requested several times. I have been a top contributor to the company, always have good listings on Zumper, provided the best viewing experiences in Toronto. Im confident that Im one of the reason why renters use Zumper and trust it. I used to deactivate my listings, not completely deleting them from the site. Then I got calls from developers or realtors that they want to buy the properties Im managing. Im not sure if Zumper blocking my account because they can't sell my data to others anymore. Beware, I don't believe we can trust Zumper anymore.
Mariana
I am trying to screen a new tenant, which I did before using Zumper, but now for some reason they are asking me to verify my identity. I did it and still cannot access reports. Nobody is replying. People paid Zumper to get their reports done but no one has access to these reports. Of course no telephone number to call and talk to a person.
