zZounds.comReviews of zzounds.com

I never had an easier or more pleasant experience than I have had with this company. The instrument I got LTD 1000 Deluxe with emgs was in perfect condition, and plays so well. along with a Hercules guitar stand and also a spark two practice amp that is amazing. everything was financed except for the Hercules and of course a t-shirt, because I'm going to advertise for them. Everything has been just great. the financing was easy and fast. Everything has been a wonderful experience and I really appreciate the effort made to have a quality product, shipped in a quality manner, and I have no complaints at this point what so ever. The date will say 7/30/2026, but all me purchases have within that date, to where I am waiting on more stuff from Zzounds.

Eduardo es el nombre de la persona que me atendio mi llamada. una persona que no esta asiendo un buen trabajo senti como si estubiera ablando con boot. No me ayudo en nada pesimo servicio de esta persona nunca me avia pasado antes. Pienso que es una exelente compañia para tener como empleados a este tipo de personas nefastas y prepotentes

Fantastic company that offers great prices and let people like me who can’t afford to buy an expensive Guitar buy one and pay it overtime. Also no credit checks so you can’t beat that and great customer service.

I just bought a Guild OM 320 and received it three days after purchasing. It was well packaged and in excellent shape. I will buy from them again.

Excellent product, amazing price + extremely fast shipping!

zZounds is the absolute best music gear experience I have ever had. I have bought multiple items from them, successfully paid gear off using their 12 month, zero interest, no credit check payment plan and I am so very thankful for this service they provide. My only fear is, I hope & pray no irresponsible musicians mess this beautiful gift up. Lord knows, music as a career doesn’t necessarily lend itself to sparkling credit with most gigs paying cash, so for zZounds to provide this for us is a true blessing. I hope they enact a top tier program, where those of us that take this gift seriously will always be able to make this arrangement with zZounds. I have good friends that deal with zZounds and we all say the same thing: “I won’t shop anywhere else. Period.” Why would I?! Why give my hard earned money to companies that want to gouge prices, tell me, “We can get it for you in a week!” and don’t have the items I want in stock?! Noooo..zZounds is my “Go To” as my friend Arte Hernandez says!! I just purchased a Presonus Studiolive series III se24 mixer and I think it’s beautiful & brilliant! I’m on the 12 month plan and I feel blessed. Thank you zZounds. You truly, truly are THE BEST. By Far….

This is literally a zero star experience. God d&mn thieves. Just had $165.47 stolen from my bank account after making a payment as a gift for a family member last month. Even though I checked the little box that says “don’t use this card for anything in the future” they took it upon themselves to commit a little bank fraud and so it anyways. Their rationale.. “they have a 6 month payment plan. Now there’s only 3 months left” don’t spare a second of business with this predatory ahh company or granny might be buying you a Gibson Les Paul after trying to get you a pack of picks.

Disrespectful customer service. I contacted them about a defective Reloop turntable that is well within its 12-month manufacturer warranty. Because it was past their 45-day store policy, the support rep was incredibly rude, dismissive, and acted like I was making up the issue. I’m a serious buyer who just spent $1,400 on a Technics unit because of the defect, so being treated like a scammer by their staff is unacceptable. They might have gear, but their post-purchase support has a terrible attitude. Go to Sweetwater instead—they actually treat their customers like human beings.