Felicia T.
Great storage facility
Great storage facility. It was easy to move in!
Reply from 10 FederalMay 24, 2021
Felicia, Thank you for your 5-star review! -10 Federal Management-

Average
Based on 592 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10 Federal Self Storage is a forerunner in the use of technology to improve the self storage experience. We offer the ability to rent a unit and move in 24 hours a day, 7 days a week through our website or kiosks. And we have a Customer Support center available to you 81 hours per week. We offer added benefits of month to month leases, online payments, a free lock with move in, and cutting edge security systems.Find a UnitPaymentsFrequently Asked Questions
10 Federal (10federalstorage.com) has 592 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 305 reviews with 5 stars · Clear filters
Felicia T.
Great storage facility. It was easy to move in!
Reply from 10 FederalMay 24, 2021
Felicia, Thank you for your 5-star review! -10 Federal Management-
Robbie
I found the very best price for the size unit I needed at this location after two day of searching. I spoke briefly with Austin over the phone when I misplaced my lock combination (which I later found saved on my phone). Austin was so polite, professional, and patiently waited until I opened the lock. The whole process was simple and seamless from start to finish. I will definitely refer this place to my friends and family.
Reply from 10 FederalMay 20, 2021
Robbie, We are happy to hear that you had a good experience with us. Thank you for your 5 Star Review! -Management
James E.
I had a little problem with the move in but the person on the phone was very helpful and pleasant and friendly to speak with and was able to set everything up in no time.
Reply from 10 FederalMay 20, 2021
James, Thank you for your 5 Star Review! -Management
Michael P.
New move in called and she was very helpful.
Reply from 10 FederalMay 6, 2021
Hi Michael, Thanks for the 5-star review! We're glad to hear things went so smooth. - 10 Federal Mgmt
MIchael B.
Excellent customer service! Very prompt and well explained!
Reply from 10 FederalMay 5, 2021
Hi Michael, Thanks for the 5-star review! - 10 Federal Mgmt
abdennacer S.
transaction was so easy
Reply from 10 FederalMay 5, 2021
Abdennacer, Thank you for your 5-star review! -10 Federal Management-
SS
This was my first experience renting a storage unit. The help I got over the phone was amazing. When one location did not have units available for me, the customer service rep helped me find a nearby location. She explained the insurance options, the monthly rental costs, everything. We were able to complete this over the phone. It was easy. I came away with access codes to a unit that I am looking forward to visiting this week.
Reply from 10 FederalMay 5, 2021
Hi Susanne, Thanks for the 5-stars! Thank you so much for sharing your experience with us. - 10 Federal Mgmt
kenneth
great service
Reply from 10 FederalMay 5, 2021
Hi Kenneth, Thank you for the 5-star review! - 10 Federal Mgmt