Average
Based on 592 reviews
10 Federal3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10 Federal Self Storage is a forerunner in the use of technology to improve the self storage experience. We offer the ability to rent a unit and move in 24 hours a day, 7 days a week through our website or kiosks. And we have a Customer Support center available to you 81 hours per week. We offer added benefits of month to month leases, online payments, a free lock with move in, and cutting edge security systems.Find a UnitPaymentsFrequently Asked Questions
10 Federal (10federalstorage.com) has 592 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 305 reviews with 5 stars · Clear filters
Sandra P.
Very friendly and helpful
Reply from 10 FederalJun 29, 2020
Hi Sandra, Thank you for your 5-Star review! We are happy to hear that your experience has been good. Please do not hesitate to reach out for anything you may need moving forward. -Management
Tim B.
Great experience all the way around!
Reply from 10 FederalJul 1, 2020
Thanks for the 5-star review, Tim!
Camilla F.
As of now, I have had an excellent experience with the business of renting with 10 Federal. I hope it continues. Thanks
Reply from 10 FederalJun 22, 2020
Camilla, Thank you for your 5-star review! We are pleased to know that you are happy with your experience and look forward to your continued business. If we can assist you with anything in the future, please don't hesitate to reach out to us. Thank you, -10 Federal Management-
GM
One of the best, memorable, and greatest customer service. I plan on maintaining our storage with your company due to great first impressions.
Reply from 10 FederalJun 22, 2020
Hi GM, Thank you for your 5-Star review! We appreciate hearing from our customers. We're also very happy to hear that your experience has been great so far. Looking forward to serving your storage needs. Please do not hesitate to reach out for anything you may need moving forward. -Management
Nicole Y.
They work with you they care and they want to help i love it here.
Reply from 10 FederalJun 22, 2020
Hi Nicole, Thank you for the 5-Star review! We appreciate hearing from our customers, and we are happy to know that you have been taken care of. Please do not hesitate to reach out for anything you may need. -Management
Sharda L.
I love it ... customer service and everything is great
Reply from 10 FederalJun 16, 2020
Thank you for your 5-Star review! We are happy to hear you are satisfied. -Management
David B.
The contactless on line rental process was quick and easy. No issues getting in and out of the facility and my rental unit was in excellent condition and pristinely clean! Highly recommend! Oh and great rental rates! Probably the best in town from what I found in my personal search!
Reply from 10 FederalJun 5, 2020
Good afternoon, David. Thank you so much for the wonderful review today! Our maintenance staff takes great pride in maintaining the facility for our current and future tenants. Please let us know if there is anything else that we can do for you in the future regarding your account or your unit as we'll be happy to help! 10 Federal
Paul E.
Great customer service!
Reply from 10 FederalJun 9, 2020
Hi Paul, Thank you for the 5-Star review! We're happy to hear that you are satisfied with our customer service team. -Management
