KD
My Storage
No complaints
Reply from 10 FederalApr 21, 2020
Thank you for your review of our facility in Graham. We understand you have a choice and we greatly appreciate your continued business.

Average
Based on 592 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
10 Federal Self Storage is a forerunner in the use of technology to improve the self storage experience. We offer the ability to rent a unit and move in 24 hours a day, 7 days a week through our website or kiosks. And we have a Customer Support center available to you 81 hours per week. We offer added benefits of month to month leases, online payments, a free lock with move in, and cutting edge security systems.Find a UnitPaymentsFrequently Asked Questions
10 Federal (10federalstorage.com) has 592 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 305 reviews with 5 stars · Clear filters
KD
No complaints
Reply from 10 FederalApr 21, 2020
Thank you for your review of our facility in Graham. We understand you have a choice and we greatly appreciate your continued business.
Dean M.
Great place. Clean and convenient. I’m glad I have one here
Reply from 10 FederalDec 31, 2019
Hi Dean, Thank you for such positive feedback! We are happy to hear that you are pleased with your facility. We appreciate you taking the time to let us know about your experience and look forward to your continued business. Please don't hesitate to let us know if there is anything that we can assist you with in the future. -Management-
customer
Thanks, Chris for everything you were absolutely helpful to me and gladly appreciate your time and patience! You have a happy holiday
Reply from 10 FederalDec 23, 2019
Hi Shannon, Thank you for your sweet words! It is our absolute pleasure to help you in any way we can. We appreciate your business, and wish you a Happy Holiday as well! -Management
clyde S.
I have no complaints at all, it's clean all doors, lights and locks work. Pay station is convenient and quick.
Reply from 10 FederalDec 23, 2019
Hello Clyde, Thank you so very much for your business! We are happy to hear that you have had such a positive experience. We will strive to continue to provide that convenience and cleanliness for you. Happy Holidays! -Management
Mary C.
Very well pleased with the company storage service.
Reply from 10 FederalDec 23, 2019
Hi Mary, We are happy to hear you are pleased with our company! We strive to provide a safe and secure place to store your belongings, and it always puts a smile on our faces to know we are making our customers happy. Happy Holidays! -Management
Randall W.
Terrible.you keep going up on our rent. We cannot just go move this furniture.
Reply from 10 FederalDec 23, 2019
Hi Randall, We apologize that you've had this experience. We can assure you that we have not raised the rent for our customers recently. Please give us a call at your earliest convenience so we can further discuss as we would like to make it right. We are looking forward to speaking with you. -Management
Apollo
Very easy process & the customer service representative was SUPER friendly, extremely helpful & even went above & beyond to ensure I was able to get storage access for a last minute, same day rental!
Reply from 10 FederalDec 23, 2019
Hi Apollo, Thank you for your positive words! We are happy to know you've enjoyed your experience. Please let us know if there is anything we can do for you. Happy Holidays! -Management
Marcie G.
Great experience from beginning to end.
Reply from 10 FederalDec 20, 2019
Marcie, Thank you for the positive feedback! Please let us know if we can assist you in any way in the future.