Great
Based on 627 reviews
25home Furniture4.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
25Home is a furniture company that aims to revolutionise the industry by offering high-quality, modern, and minimalist designs at radically affordable prices. We are led by a team of Nordic designers and deliver premium on-trend furniture and accessories with a focus on modern and Scandinavian style.Our headquarters are located in Los Angeles, where our dedicated team works passionately to create products that inspire you to live the good life. What sets 25Home apart is our unique direct-from-manufacturer model. We believe that furniture should be accessible and affordable for everyone, which is why 25Home was founded. We offer a one-year guarantee on every product we create, ensuring your satisfaction and peace of mind.Join us on our journey as we redefine the furniture landscape, making high-quality and well-designed pieces accessible to all. Experience the 25Home difference and make your living spaces more stylish with our premium furniture and accessories.
25home Furniture (25home.com) has 627 customer reviews on Folks Told, with an average rating of 4.0 out of 5.
627 approved reviews, newest moderated first
NEYDA HIDALGO M.
good quality first class materials excellent purchase
Reply from 25home FurnitureAug 17, 2023
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're satisfied with our products. Your satisfaction is our ultimate goal, and your kind words motivate us to continue delivering exceptional service. Thanks again for choosing us!
Fuzzy A.
Got the Aalto sofa at 103inches with ottoman. Its been a very comfortable sofa. The padding that comes with the sofa is a bit on the plush side so I had to firm it up by adding some dense foam. But beyond that its been a great sofa. What im not impressed with is their marketing. Frequently flaunt "sales" or "discounts" but they just inflate the base price drastically to hit that. As an example i got the above sofa for the $1700 range. No sales or anything. They are currently having a "flash sale" claiming up to 65% off. My sofa is 65% for the low low price of $1971 marked down from $5600. So shop wisely with them as much of their "marketing" is grossly full of lies.
Reply from 25home FurnitureAug 17, 2023
Thank you for taking the time to share your feedback and experience with the sofa. Regarding the marketing concerns you've raised, we apologize if our pricing strategies have caused confusion or disappointment. Our intention is to offer quality products at fair prices, and we value your input in helping us improve our approach. We will certainly take your feedback into consideration as we continue to refine our marketing and pricing strategies. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to ensure you have the best possible experience with our products and services. Thank you for being a valued customer.
Ed
We chose a sofa based on the design and dimensions as seen on the website, and the comfort and seating position from the reviews. The sofa matches our high expectations in both look and comfort. Prior to the scheduled delivery, I was phoned about a slight day, but they accommodated my schedule when the following day wasn't convenient for me.
Reply from 25home FurnitureAug 17, 2023
Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that the sofa you chose met your expectations in both appearance and comfort. Your satisfaction is our top priority, and we are thrilled that the seating position and comfort met your needs as well. We apologize for the slight delay in the scheduled delivery and truly appreciate your flexibility in accommodating the change. Our team always strives to provide the best service possible, and we're glad we could find a convenient alternative for you. Your positive feedback motivates us to continue delivering top-notch products and service to our customers. If you ever have any further questions or require assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future.
E. F.
Honestly, we were a bit unsure about 25 Home's sofas, they're so cheap! But we checked out some reviews, took the plunge, and boy, did it pay off! Our new 'Salo Antique Industrial Air Leather Closed Sectional - Tan / Facing Right / 115.2 inch' is top-notch!"
Reply from 25home FurnitureAug 17, 2023
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're satisfied with our products. Your satisfaction is our ultimate goal, and your kind words motivate us to continue delivering exceptional service. Thanks again for choosing us!
Emma L.
I love this couch! It’s perfect size and super comfortable. It truly is scratch proof as I have two big dogs who love to use the couch too. Highly recommend especially people with pets!
Reply from 25home FurnitureAug 17, 2023
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're enjoying the couch and that it's a perfect fit for both you and your dogs. Your recommendation means a lot to us, especially for pet owners. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is our ultimate goal, and your kind words motivate us to continue delivering exceptional service. Thanks again for choosing us!
Peggy P.
I purchased a beautiful leather sofa from this great company! My sofa arrived really well packaged. If I need furniture this is the company I will purchase from. Also, customer service is amazing! They really are there for you!
Reply from 25home FurnitureAug 17, 2023
Thank you so much for your kind words! We're thrilled to hear that you love the sofa and had a positive experience with us. Your satisfaction is our ultimate goal, and your kind words motivate us to continue delivering exceptional service. We look forward to serving you in the future and providing you with more exceptional experiences.
S V.
super excellent customer service. great furniture that is well packaged and quick to assemble. we are enjoying our new couches with seating for more people!
Reply from 25home FurnitureAug 17, 2023
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're satisfied with our products and services. Your satisfaction is our ultimate goal, and your kind words motivate us to continue delivering exceptional service. Thanks again for choosing us!
Jessica S.
We had such a good experience working with this company! Customer service was excellent as we were timing the delivery of our furniture with closing on our new house - they were so easy to work with, communicative and friendly. And we absolutely love the furniture!!! The sandwich couch is awesome.
Reply from 25home FurnitureAug 17, 2023
Thank you so much for your kind words! We're thrilled to hear that you had a positive shopping experience with us. We're delighted that you love the sandwich couch. If you ever need anything else or have further feedback, please don't hesitate to reach out. Your satisfaction is our priority!
