Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About 360 Total Security
Trusted by hundreds of millions of users worldwide, 360 Total Security is a free all-in-one security and optimization tool that keeps your PC safe, clean, and fast. Our mission is simple: help everyday users enjoy a worry-free digital life without paying for expensive software or installing multiple programs to stay protected. That's why we offer multi-engine antivirus protection trusted globally, core security features free with no hidden fees, an all-in-one suite combining antivirus, cleanup, and optimization, and support for multiple languages across 200+ countries and regions. Your feedback shapes everything we do — whether you've had a great experience or run into an issue, we want to hear from you, and our support team is committed to responding to reviews and helping users resolve concerns quickly. For self-service guides, troubleshooting articles, and direct contact options with our Cyber Safety experts, visit our online Help Center at https://www.360totalsecurity.com/help/. We believe digital safety should be simple, accessible, and available to everyone — because when you worry less about cybercrime, you can focus more on what matters.
360 Total Security (360totalsecurity.com) has 713 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Jeg kan ikke afinstallere programmet som jeg har fået ved en fejl. Måtte spørge chatgtb og måtte downloade et specielt program til at forsøge at fjerne programmet. Pas på, det er scam!
Reply from 360 Total SecurityJun 25, 2026
Dear Valued User,
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the unexpected installation and the difficulty you encountered during the uninstallation process.
This issue is not intentional. We recommend using the official uninstaller or the Windows Control Panel to remove the software. If it still cannot be uninstalled, please contact our support team. We will provide you with a dedicated tool to help you completely remove any residual files.
Thank you for your patience and understanding.
Best regards,
360 Total Security Support Team
RB
Roberta B.
Pessimo e pericoloso
Pessimo.
Scarica applicazioni (es. Wps office) senza il consenso che rallentano e bloccano il PC, non protegge da virus e le scansioni che effettua sono inventate.
Ho dovuto utilizzare Revo unistaller per disinstallarlo perché nella seconda schermata non esiste la voce disinstalla ma solo ripara.
Reply from 360 Total SecurityJun 25, 2026
Dear Valued User,
Thank you for your feedback. We sincerely apologize for the negative experience.
Regarding your concerns:
1.Unauthorized Downloads: Our software does not download applications without your consent. This is likely caused by bundled offers from third-party software you installed. We recommend checking your installation options carefully in the future.
2.Slowdowns/Blocks: These symptoms usually stem from software conflicts or system resource issues. Our product is designed to optimize performance, not hinder it.
3.Virus Scans: Our scanning engine is fully functional and effective. If you feel scans are inaccurate, please run the "Deep Scan" mode for a comprehensive check.
4.Uninstallation Issue: The standard uninstaller provides a "Repair" option for user convenience. To completely remove it, please search for the official 360 Total Security Uninstall Tool, which ensures a clean removal.
If you need further assistance, please contact our support team.
Best regards,
360 Total Security Support Team
PA
PAOLO
programma spazzatura
solo problemi sto riscontrando e non si disinstalla
Reply from 360 Total SecurityJun 25, 2026
Dear Valued User,
Thank you for your feedback. We sincerely apologize for the difficulties you are experiencing and for the uninstallation issue.
This is not the experience we want for our users. Please contact our official support team, and we will provide you with a dedicated tool to help you completely remove the software from your system.
Thank you for your patience and understanding.
Best regards,
360 Total Security Support Team
BF
BLS F.
beknackte chinesen app
Diese beknackte chinesen app hat mein computer zum komunistischen propagandagerät gemacht.
Wenn ihr dieses "Antivirenschutz-programm" downloadet dann könnt ihr euch einen neuen computer zulegen und auf temu keine kontaktdaten mehr angeben, weil sie die schon haben
Hoffe keiner lädts herunter, denn dein computer bildet danach eine komunisten partei
PE
Peter E.
DOP NOT USE UNDER ANY CIRCUMSTANCES
This program is a total nightmare which installed itself onto my PC when I was installing another piece of software. I'm pretty tech aware, so how it piggy backed into the other install process I'm still not sure.
But then the nightmare started! ALL attempts to uninstall it met with failure. First though the normal ‘Programs and features’ method. This didn’t ‘fail’ as such…it just wouldn’t even attempt an uninstall. Anti-virus, and malware programs were used all without success.
However…more alarmingly I found that it had installed itself as my ‘chosen’ virus protection program, and had disabled windows and secreted itself within that environment. I was getting pretty angry obviously by this stage, so I e-mailed ‘360 Total Protection’. It was ignored…no response whatsoever.
So then I had to think outside the box a little, and try several workarounds. I did scans for file traces, and when I saw literally thousands, I decided to use the professional program ‘Revo Uninstaller’. This identified all the trace elements ( I assumed ) very thoroughly, all over the place…and removed them.
With that I restarted the computer, expecting it to be clean, but no. There were still pop-ups ‘popping up’, and a quick check found that it was still controlling my Windows anti-virus system. So I rebooted into Safe Mode, and did another search for anything related to ‘360 Total Protection’, and that search brought back several folders still fully intact, and on inspection…populated with dozens if not hundreds of program elements.
This time I used the 'paid for' program ‘East-Tek Eraser’ to isolate everything, and delete it beyond recovery with 7 passes ( Yes 7 ) using the ‘US Department of Defence Security Protocol’; and when I restarted, all elements were gone; and not before time!...And effort!...And trouble.
I still haven't received a peep from this despicable software company, so if this can help anybody else, either before you get 'attacked' in this way, or afterwards to help remove it, then I’ll be satisfied.
To the company…who may ( or I suspect will not ) respond to this review. I CONSIDERE YOUR METHODS ARE ‘BORDERLINE’ CRIMINAL
Added note to TrustPilot, we really should be given an option to give ZERO stars when we have to give a review of this kind. But thank you anyway.
MM
Misha M.
The worst app ever
The worst app ever. Refuses to be deleted. I didn't even install this peace of shit. HATE IT!!!
Reply from 360 Total SecurityJun 26, 2026
Hi,
We’re sorry for the inconvenience and frustration caused. This is not the experience we want our users to have.
We take reports of unwanted installation and difficulties removing the software seriously. Please contact our support team with your product version and Windows details so we can help you remove it completely and investigate the issue.
GS
Gurminder Singh G.
Vorsicht Vierus Trojaner Hacker App
Vorsicht: 360 Total Security ist kein Sicherheitsprogramm sondern Ein Trojaner und Hacker Programm, hat versucht die Kontrolle über mein Bankkonto zu nehmen. Man wird es nicht los, habe mit Revo Uninstaller deinstalliert. Habe 30 Minuten gebraucht bis es komplett deinstalliert wurde.
Reply from 360 Total SecurityJun 25, 2026
Dear Valued User,
Thank you for your feedback. We take your security concerns very seriously.
360 Total Security is a legitimate security solution developed to protect users from malware and viruses. The claim that it attempts to take control of bank accounts is entirely false and without any factual basis. We strongly deny these accusations.
The difficulty you experienced during uninstallation is likely due to the software's deep integration with the system for comprehensive protection. We recommend always downloading our product from our official website to avoid tampered versions.
Best regards,
360 Total Security Support Team
MB
Marco B.
Utile
Non pensavo, ma è molto utile.
Aiuta a migliorare le prestazioni del PC.
Reply from 360 Total SecurityJun 25, 2026
Dear Valued User,
Thank you for your positive feedback and for sharing your experience with us. We are delighted to hear that our product has exceeded your expectations and has been effective in improving your PC's performance.
At 360 Total Security, we are committed to providing users with reliable and efficient security solutions. Your satisfaction is our greatest motivation. If you have any questions or need assistance in the future, please feel free to reach out to our customer support team. We look forward to continuing to serve you and ensuring your digital safety.
Best regards,
360 Total Security Support Team
