Average
Based on 601 reviews
8x83.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 (8x8.com) has 601 customer reviews on Folks Told, with an average rating of 3.3 out of 5.
601 approved reviews, newest moderated first
Rob B.
Issue dealt with quickly, and communication was great throughout.
Reply from 8x8Nov 4, 2019
Thank you so much for leaving a review and it's great to hear that you have experienced excellent and efficient service from our support teams.
Sunny K.
Best customer service .Prompt response. Sav Eswaravel is the man to speak . Always listen to customers and helps them.
Reply from 8x8Nov 4, 2019
Thank you for taking the time to leave a review and it's great to hear that you are having an excellent experience from our teams.
Stuart
Really good system with clear calls nearly all the time. Some voice delays every now and again, but extremely helpful service desk.
Reply from 8x8Nov 4, 2019
Thank you for taking the time to leave, your feedback is crucial in helping us to continue to improve our products and it's great to hear that you are also happy with our service desk team.
Adam B.
New system was set up quickly without issue
Reply from 8x8Nov 4, 2019
Thank you so much for leaving and review, it's great to hear that you are enjoying our services and had a seamless setup
Karina S.
Very quick to answer my questions and set up my voicemail, along with my colleagues who needed help. Friendly and professional.
Reply from 8x8Nov 4, 2019
Thank you so much in taking the time to leave a review. Your feedback is important to us and it's great to hear you are having an excellent experience from our support teams.
Anna B.
A 5 star customer support service! 8 x 8 has transformed how our business operates. It is perfect for even the smaller sized business such as ours.
Reply from 8x8Nov 4, 2019
Thank you so much in taking the time to leave a review. It's fantastic to hear that 8x8 has helped to transform your business and that you are having a great experience from our support teams.
Gemma
Great customer experience from our 8x8 Account Manager Adil. Very efficient, speedy with response and supportive of our business requirements to enable us to grow.
Reply from 8x8Nov 4, 2019
Thank you so much for leaving a review, It's great to hear that you are having an excellent experience from your account manager and that 8x8 is supporting your business to grow.
Joseph
I think the software is very pragmatic and is useful to small businesses looking for UK landlines working abroad.
Reply from 8x8Nov 4, 2019
Thank you so much for your review on how our services are providing good value to your business.
