8x8Reviews of 8x8.com

Sales & Marketing
O'Nel Drive 2125, San Jose, California

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3.3

Average

Based on 601 reviews

8x83.3

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About 8x8

8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.

8x8 (8x8.com) has 601 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: 8x8.com
Website: 8x8.com
Category: Sales & Marketing
Location: San Jose, California
Listed on Folks Told: 2026

8x8 reviews

601 approved reviews, newest moderated first

Josie
Nov 4, 2019
Great experience and customer service…
Great experience and customer service skills.
Reply from 8x8May 12, 2020
Thank you so much for your review and we're happy to hear you are enjoying our services.
Dear Mr A.
Nov 4, 2019
great connectivity and customer service
great connectivity and customer service
Reply from 8x8Nov 4, 2019
Thank you for taking the time to leave a review - it's great to hear that you are enjoying our service
Chris H.
Nov 4, 2019
Great product and support
8x8 provide a great and very easy to use product, we have had to engage with Support on a couple of occasions and they have resolved our issues in a timely and professional manner. I have no hesitation in recommending 8x8 for your VOIP solution.
Reply from 8x8Nov 4, 2019
Thank you so much for leaving a review. It's excellent to hear that you have had a great experience with our support team and our enjoying our services.
Acll N.
Nov 4, 2019
Very very good service
Easy access to customer services and problemsresoves efficiently
Reply from 8x8Nov 4, 2019
Thank you for your review and that you have had a very positive experience with our support teams.
Oliver K.
Nov 4, 2019
Great alternative to needing a…
Great alternative to needing a Corporate Phone. Simplicity of having the Virtual Office from your own mobile has been a game changer. No desk phone required! Sometimes call quality is not perfect if your on WIFI and jumps on to 4G.
Reply from 8x8Nov 4, 2019
Thank you for leaving a review, your feedback is crucial for us to continue improving our services. It is great to hear that we are helping your business become desk phone free!
Wayne.B
Nov 4, 2019
We required a virtual office system…
We required a virtual office system with an integrated video conference capability. 8x8 has delivered this cost effectively. We also save money by calling our international clients through the system.
Reply from 8x8Nov 4, 2019
Thank you so much much for leaving a review. It's great to hear that you are enjoying all the capabilities of our Virtual Office systems with Video Meetings, as well as our cost-effective international calling capabilities.
Stephen M.
Nov 4, 2019
Best product in market
Best product in market
Reply from 8x8Nov 4, 2019
Thank you so much for leaving a review and comment that our product is the best in the market. We will continue to focus on improving our product to ensure that we remain as the market leader.
Andleep R.
Nov 4, 2019
I received excellent service
I received excellent service, there was an ongoing issue with my 8x8, but it was resolved and dealt in very professional manner. Very pleased.
Reply from 8x8Nov 4, 2019
Thank you so much for leaving a review and it's great to hear that you have experienced excellent service from our support teams

8x8Reviews of 8x8.com

Rating breakdown

What customers rate

About 8x8

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8x8Reviews of 8x8.com

Rating breakdown

What customers rate

8x8 reviews

Great experience and customer service…

great connectivity and customer service

Great product and support

Very very good service

Great alternative to needing a…

We required a virtual office system…

Best product in market

I received excellent service

About 8x8

More in Sales & Marketing, California

Custom Pens

Fulltime Freedom - Doug Boughton

4INLANYARDS LLC

ReadersMagnet LLC

8x8 reviews

Great experience and customer service…

great connectivity and customer service

Great product and support

Very very good service

Great alternative to needing a…

We required a virtual office system…

Best product in market

I received excellent service