97tax.com Reviews | Read Customer Reviews of 97tax.com

97tax.com Reviews | Read Customer Reviews of 97tax.com

97tax.com reviews

209 approved reviews, newest moderated first

Tamy J.
Jul 3, 2026
Have never seen the paper work yet?
Have never seen the paper work yet?? 14 days later
Reply from 97tax.comJul 5, 2026
Hi Tamy, we're sorry your packet hasn't arrived yet. We prepared and mailed it within 24 hours of your order, and our records show it's currently delayed in transit with USPS, not yet delivered. We'd like to help right away. Please email [email protected] and we can send you a digital copy of your application immediately and share your USPS tracking details so you can monitor delivery. We can also resend the packet if needed. Thank you for your patience.
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Carmelita T.
Jul 3, 2026
It wasn’t as complicated as I thought…
It wasn’t as complicated as I thought it would be.
Reply from 97tax.comJul 5, 2026
Thank you, Carmelita! Making the process simpler than expected is exactly what 97tax is built for. Glad we could take the stress out of it for you!
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Carolyn
Jul 3, 2026
Service was clear easy to follow and timely
Appreciate the clear instructions and timely follow up
Reply from 97tax.comJul 5, 2026
Thank you, Carolyn! Clear instructions and timely follow-up is exactly what 97tax is built for. Really happy it worked for you!
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STEVEN D.
Jul 3, 2026
So far the communication has been great.
So far the communication has been great.
Reply from 97tax.comJul 5, 2026
Thank you, Steven! Great communication throughout the process is exactly what 97tax is built for. Really happy it worked for you!
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Michael M.
Jul 3, 2026
Quik process
Quik process
Reply from 97tax.comJul 5, 2026
Thanks, Michael! Quick is what 97tax is built for. So happy it worked!
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customer Beverly J.
Jul 3, 2026
I feel like I wasted my 200 dollars…
I feel like I wasted my 200 dollars cause I never received my package I blame the postal system as well my package they say was delivered but not to me it should have been a process were i should have signed for it then I knew I would have gotten it now someone has it or threw it away an my social security number was on it so im just screwed out of what I paid for
Reply from 97tax.comJul 5, 2026
Hi Beverly, we're sorry your packet didn't reach you even though USPS marked it delivered. This does happen occasionally, and we can help right away. Please email [email protected] and we can resend your packet and email you a digital copy of your application immediately. Your information is transmitted securely and is never shared with anyone outside of what is needed to prepare your IRS payment plan application. We are IRS e-file approved and BBB accredited, and we take the security of your information seriously.
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Dona
Jul 3, 2026
Quick and easy
Quick and easy, took the fear of asking for payment plan from talking to a person, which feels more intimidating. I would have given 5 stars; but if you make a mistake you can't go back to correct, you have to start all over again. Not hard.
Reply from 97tax.comJul 5, 2026
Thank you, Dona! Making the process quick, easy, and less intimidating than picking up the phone is exactly what 97tax is built for. Really appreciate the feedback about being able to go back and correct mistakes — that's helpful for us to hear. Really happy it worked for you!
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customer Gale G.
Jul 3, 2026
The application was easy to read and…
The application was easy to read and understand. The return of the form was in 2 days, signed and returned.
Reply from 97tax.comJul 5, 2026
Thank you, Gale! An easy-to-read application and quick 2-day turnaround is exactly what 97tax is built for. Really happy it worked for you!
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