Reply from A1tradingOct 24, 2023
Hey John! Thanks for sharing your review.
First of all, I'd like to say that we are always available to assist with any questions or concerns you have. You can message us anytime at www.a1trading.com. I'd like to respond to some of your criticisms, as I honestly believe some points to be unfair to what we stand for as a business.
In regards to the EdgeFinder's price point, it is totally optional whether someone chooses to purchase our tools or not. We do offer several free tools on our website for those unwilling to pay for our tools. However, the utility the EdgeFinder offers is what has led to our business' success, and our wide range of happy customers.
Our software fulfills a need in the market for people who want an easy access UI for all of their market data, as well as interpretation and analysis of various market metrics. The EdgeFinder also offers analysis thanks to its underlying algorithm, which we do refer to as an "AI", as it does meet the definition.
As far as the idea that if A1 Trading no longer was in business you would lose access to the tools, I would be happy to clarify this area. We have been in business since 2018, and plan to stay in business for many years to come. In the rare event that things change in this area, it would likely be the case that we would have been acquired by another firm, and existing customers would retain access to their products.
In terms of trades shared in the discord, we share track record performance on our website, as we are very adament about staying transparent. We also show live brokerage logins on our website and YouTube channel. NONE of our trading results posted are faked or fraudalent as you mentioned, as we are fully aware of the legal implications that would have.
In terms of trade updates, we share in depth updates throughout each one of our trades. As thoroughly mentioned on our signup pages, our trade alerts are not meant to be copied blindly, and it is expected that any members of our community do their own research.
In regards to brokerage signup perks and partnerships, we do offer special signup perks that are in observation of regulatory requirements for each prospective client's country. This is apparent in our selection of offering these sorts of perks with well regulated brokerages for our global audience.
Finally, we do not offer any sort of special perk, discount, or compensation to any review, and accusing our staff of doing something like that is unfair.
In regards to our refund policy, our legal council has thoroughly reviewed our digital products, and done his due dilligence to present fair terms of service to both our customers and to our company.
Please reach out to us anytime, and we'd be happy to chat further about how we can help you get more value out of your software & membership, and we hope that with time you choose to give us another chance and see the value we offer. Thanks again.