AARPReviews of aarp.org

Less than 1 star. Horrible customer service. Can’t redeem points and have been on multiple calls and chats for months. Don’t bother joining.

The primary mission of AARP is to scam seniors out of money. You can prepay you membership dues for 20 years, and every time you log onto the AARP website your are bombarded with messages to sign up for automatic renewal. The rewards program is a total scam designed to entice you to sign up for automatic renewal. If you do not they change the rules to penalize you for not signing up. The products and services they are paid to advertise do not save seniors money. Every product or service provider I contact for quotes, when I mention the services and companies I use, they always say they cannot offer better terms and hang up without asking how much I pay for services and products. None of the services or products I use are advertised on AARP because they are honest and reliable and have no need to use scam tactics to take advantage of gullible seniors. AARP used to be a valuable asset. Now AARP is nothing but a scam to fleece vulnerable seniors out of money. When my current membership expires (Member Since June 2013 and expires April 2027) I will not renew.

I simply wanted to renew my aarp membership for 1 year. Only use it for phone company discount otherwise it's useless. Finally got to online account put in info it insisted on choices I did not want. Finally did it and renewed waiting for a confirmation number nothing. Not in text or email. Tried chat says speak to human between 8 and 5 eastern time. Absolutely useless. May canceled it next year and save my 20 bucks.

They don’t answer their phone during business hours for their fraud line and you can’t text ore email. They never sent me a membership card. So I can’t log into their website. I can’t email them and there is no address I can write to them. I tried texting them and it didn’t work.

AARP sold itself to United "Healthcare" . Enough said.

Beware of leaving your credit card information on the AARP member portal. My card (which had expired) was somehow charged anyway when my membership was about to end. I did not want to renew my membership. Anyway, I saw that my current card was charged $20 even though I did not authorize the charge. How AARP was able to charge an expired credit card is mysterious in itself. DO NOT TRUST AARP.

If I could give a ZERO review I would. From the start it was a nightmare I told the support person that I am from Canada and he assured me that it’s the same thing and the service was identical. I need the support person to create a pass word It took 8 attempts. The first 5 using the Safari browser. He kept blaming Apple for this So we switched to Chrome still 3 more attempts. He then quoted me $20.00 USD per year Another 10-15 minutes to set up my account. Lo and behold he accidentally made a mistake. Canadians have to pay $32.00 USD. One might think that a support person would know that. After over an hour it was set up. Then I was getting emails and text messages seemingly every hour telling about all the valuable services. After booking a hotel room through AARP I double checked Wyndham rewards and their price was less as was Trivago Then I got a price to rent a car with AARP and the price on Expedia and the price there was lower. I then checked the various online reviews which in hindsight I should have done first. The reviews on several websites Trustpilot as well as BBB were generally negative. I called to cancel. The call center person kept apologizing and asking what they could do for me not to cancel. There is no reason to remain a member. When I asked for a simple email confirming the cancellation I was told that the is no way they can send an email. REALLY!!! This is 2026!!! Text messages and emails tying to get me to use AARP’S services but no cancellation via email. I was told that a letter will arrive in the mail in about a month. AARP is clearly not worth it Stay away!!!

Myechia Minter-Jordan is a horrific CEO of AARP, as are the heads of departments. I've been a member for over 11 years, and have had issues this year. When the heads of departments would not respond to my texts, emails, or phone calls, I sent two letters with very specific information to Myechia Minter-Jordan. I had dates, times, names, etc. She will not respond at all, so now I understand why her staff don't respond. They're following the lead of their CEO. BEWARD BEFORE SIGNING UP, AND LOOK TO SEE WHAT THE CEO IS PAID. LOTS OF MONEY AND NOT RESPONDING TO CUSTOMERS (HORRIFIC CUSTOMER SERVICE!)