Average
Based on 145 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2000, AccountantsWorld has been a leader in cloud software for professional accountants. By bringing control of accounting and payroll services back to accountants, we help accountants strengthen their client relationships and raise their profits. Today, AccountantsWorld offers a complete suite of professional accountant-centric cloud software for accounting, payroll processing, document management, client portals, after-the-fact payroll and practice management. AccountantsWorld never sells its products or services directly to accountants' clients. For more information about any of AccountantsWorld's cloud-based software, please visit www.accountantsworld.com or call 1-844-393-6127.
AccountantsWorld (accountantsworld.com) has 145 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
145 approved reviews, newest moderated first
Tony D.
Cindy was very helpful. She was courteous, professional and knowledgeable. She answered my questions and went the extra mile to inform me of the different options available concerning billing. I enjoyed speaking with her.
Greg S.
Cindy has been great. When I have needed anything billing wise she has been very helpful and thorough and is great with follow up! Thank you Cindy!
Reply from AccountantsWorldOct 6, 2022
Thanks Greg, That's great to hear, and we'll be sure to pass that along to Cindy.
David S.
AccountantsWorld is the best! We have had them since we started and have grown significantly. We tried another software for a couple years along with AW. It was too cumbersome and time consuming so we got rid of them! Several of our clients came from the big guys but now won't use any other platform!
Reply from AccountantsWorldSep 30, 2022
Thanks for your great review David! We are glad to hear that you love the AccountantsWorld Software and Platform.
Vincent V.
Carol Buchman We called Carol late in the day to have assist us with getting set up on Payroll Relief. We expected to set up a time to go over all of our questions but Carol answered them all right on the spot. This quick service was crucial to meeting our deadlines. We sincerely appreciate the customer support in this situation.
Reply from AccountantsWorldSep 28, 2022
Thanks Vincent, That's great to hear, and we'll be sure to pass this along to Carol.
Chris H.
Cindy is amazing. She helped me through my billing questions, issues and corrections. She was very thorough. Followed up with phone calls when she said she would. Best customer service!! Thanks, Cindy!!
Reply from AccountantsWorldAug 29, 2022
Thanks Chris, That's great to hear, and we'll be sure to pass that along to Cindy.
Julie Burke A.
The best part of Payroll Relief is that we can access our payroll where ever we are. We have actually been sailing down the Nile River in Egypt while completing payroll for our clients. As long as there is WiFi, we can do payroll. It makes our work so much easier.
Reply from AccountantsWorldAug 29, 2022
Thanks Julie, We are thrilled to receive such a great review for Payroll Relief from you.
David H.
Cindy reached out to me because she noticed that based on our activity we can pay way less annual fees with a different subscription. I really appreciated the proactive stance she took. Then she helped me understand the price difference and benefit to our firm, she walked me through the process, and we were done in a few short minutes.
Reply from AccountantsWorldJul 6, 2022
Thanks David. That's great to hear, and we'll be sure to pass that along to Cindy.
Becky M.
I have used Payroll Relief for over two years now. I love this platform. The customer support has been great and I recommend it all the time when peers are looking for new payroll software. That other well known company just seems to get less and less accountant/bookkeeper friendly. I love that I can do all my clients on one platform!
Reply from AccountantsWorldJun 28, 2022
Thanks for your kind words Becky! We are glad to hear that you love our Payroll Relief software, and we really appreciate you recommending the Payroll Relief platform to your peers.
