Average
Based on 145 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2000, AccountantsWorld has been a leader in cloud software for professional accountants. By bringing control of accounting and payroll services back to accountants, we help accountants strengthen their client relationships and raise their profits. Today, AccountantsWorld offers a complete suite of professional accountant-centric cloud software for accounting, payroll processing, document management, client portals, after-the-fact payroll and practice management. AccountantsWorld never sells its products or services directly to accountants' clients. For more information about any of AccountantsWorld's cloud-based software, please visit www.accountantsworld.com or call 1-844-393-6127.
AccountantsWorld (accountantsworld.com) has 145 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
145 approved reviews, newest moderated first
Juliet
Payroll Relief has been, for my team, a reliable and easy-to-use service for many years now. When I called recently to have a question answered about a new client, both Joann and Carol were speedy, kind, and insightful. Of all payroll services we've tried, Payroll Relief remains the best.
Reply from AccountantsWorldJan 11, 2022
Hi Juliet, Thanks so much for your review. We'll pass your kind words on to Joanne and Carol!
Debbie H.
Cindy was awesome! She was extremely helpful, solved the problem, answered my questions and we are back in business! Thanks again Cindy for your help. So much appreciated!
Reply from AccountantsWorldNov 30, 2021
Thanks Debbie! That's great to hear, and we'll be sure to pass that along to Cindy.
Rodney R.
Cindy O was very helpful with questions I had about renewal. Cindy also taught me more about the program that will help me find the information when needed. "Teach a man to fish.." comes to mind. Always have positive experiences with Customer Support.
Reply from AccountantsWorldNov 30, 2021
Thanks Rodney. That's great to hear, and we'll be sure to pass that along to Cindy.
Tom G.
Adding AccountantsWorld Payroll Relief has been one of the best decisions I have made. I can now profitably and efficiently monitize payroll. I have already taken all my clients out of ADP/Paychex and put them in Payroll Relief. I now collect the fees that they would charge the client. User Interface is far easier than ADP/Paychex. I highly recommend adding Payroll Relief if you are seeking addition revenue for your firm.
Reply from AccountantsWorldNov 12, 2021
Hi Tom, Thanks so much for your review. We're looking forward to helping you maximize your payroll revenue and offer a premium payroll service to your clients!
Karen E D.
Carol was extremely professional and more importantly personable. She took the time to listen to my situation and provided excellent advice. I also loved that she provided me her direct line so I can call and actually speak with her. It has become more difficult to speak with a real person at many companies. I appreciate that Payroll Relief has kept those lines of communication open.
Reply from AccountantsWorldNov 11, 2021
Hi Karen, Thanks so much for the kind words. We'll be sure to let Carol know. We strive to deliver exceptional customer service and advice to our accountants, and it means a lot to hear from someone who has benefited from that. Thanks again.
Jomon S.
Form 941 calculation is wrong and there is no customer support. The customer support screams when I ask questions. My Form 941 is not filed yet and I don't know how much is going to be the penalty.
Peggy H.
Cindy was awesome. She helped me change subscriptions and checked back to be sure everything was done correctly.
Reply from AccountantsWorldOct 20, 2021
Peggy, Thank you for your kind words about Cindy and AccountantsWorld. We appreciate you and your business!
Carlos
Great company! Cindy from the service department is attentive and thorough, she goes above and beyond to help us every time we call. Always a pleasure to deal with and always feel better when Cindy is handling anything we throw her way ❤️ Highly recommend! ⭐⭐⭐⭐⭐
Reply from AccountantsWorldOct 20, 2021
Carlos, Thank you for your kind words about Cindy in our service department and AccountantsWorld. We appreciate your business and continued support!
