AccuPOSReviews of accupos.com

We just signed with the company and Darren was very helpful fixing a misunderstanding. He talked with his manager in a prompt manner and we got the issue resolved. Thank you Darren you work hard for the company to keep the clients satisfied.

Ramon, was very efficient, informative, courteous and patient. Got my problem solved in a relatively good time. All checks and trials were made to make sure the system was running smoothly before the call was ended.

Great Service! Awesome Team!

I spoke with a Tech named Duncan who was efficient polite and quick. He was knowledgeable which all made for a great experience

Great people and great service. The reason for 4 stars and not 5 stars is during the updates and upgrades it is no longer reported on the Z or X report the total taxable and total non-taxable sales for the day/shift. I have to report this this and some of my customers are tax exempt even though the item is usually taxed. Now is a pain in the butt to have to go to the web app to do a daily sales tax report when it used to be there right there in the on the X or Z report..

I honestly think that the tech support has gotten much better in the last year or two. It seems in past years techs did not have the best knowledge of the system which could be very frustrating to a person who relies on that support to get questions answered and problems resolved. I'd like to give kudos to both Shelby and Shane. They were both of great help this past week.

Great customer service from Josh today. However, I don't understand why there are so many ongoing challenges with our Accupos Adapter.

Tech support is great. However the waiting time on hold to get connected with someone is way too long every time I call.