Nikki J.
If I could give a negative number of…
If I could give a negative number of stars, I would. I will never use another parking garage or parking lot that is contracted with them because they are thieves. I rented a car at the end of July and parked the car at a hotel that uses AirGarage. I paid for parking for my entire stay the day of check-in, checked out of the hotel, and returned the rental car in August. In October, I was charged 3 times by AirGarage for parking in New Jersey from 9/5 to 9/7, and I wasn't even in Jersey. I logged into my profile and discovered that the rental car and credit card number were on file. I did not authorize them to maintain any information on me. I reached out to them and my credit card company with proof that it was a rental car, and I returned it. AirGarage has not returned my email. My credit card company issued me a new card, and somehow AirGarage was able to obtain the new number and attach it to my profile with them. I was able to remove the license plate number but not my credit card information.
