MOISES R.
I approve.
Great service, never disappointed.
Reply from Alarm RelayJun 14, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Excellent
Based on 571 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Alarm Relay (alarmrelay.com) has 571 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
571 approved reviews, newest moderated first
MOISES R.
Great service, never disappointed.
Reply from Alarm RelayJun 14, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Ganesh S.
Had this service for over 1 1/2 years now. Everytime an alarm goes off for some reason, the company calls within a minute! very polite and courteous. Also cant beat their price. Highly recommend.
Reply from Alarm RelayJun 14, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Gail L. S.
Very happy with service technician very helpful
Reply from Alarm RelayJun 13, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Joan B.
Had to replace the battery in the unit. Got very good instructions and info from Alarm Relay.
Reply from Alarm RelayJun 12, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
LINDA
Not used to alarm co. not calling after alarm goes off. This has happened a couple times
Reply from Alarm RelayJun 11, 2018
Linda! Thank you so much for your feedback. I'm SO sorry that your experience has fallens short of our mission. Please give us an opportunity to make things right. There may be something technically occurring with the alarm that we can resolve for you! Give Alex a call @ 1800-624-6866 X145. Once again, thank you for your feedback & for your business. We look forward to serving you in a way that is consistent with your highest expectations.
JW, San D.
Two things: 1) Their service costs less than others for comparable features. 2) Their customer support is better than anything I have experienced before. When you call you get a knowledgeable person on the line immediately. They made a mistake with a shipment and offered a discount to compensate for their error before I could even ask for it.
Reply from Alarm RelayJun 11, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
KPhan
I've been very happy with the services. Customer service is very responsive.
Reply from Alarm RelayJun 7, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
JOHN Z.
Awesome service. Low price. Best provider I have had since 1991 and very reliable. Thank you Alarm Relay.
Reply from Alarm RelayJun 6, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!