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Alarm Relay Reviews | Read Customer Reviews of alarmrelay.com

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Home Improvements
Alarm Relay

Alarm RelayReviews of alarmrelay.com

Home Improvements
111 S Marshall Avenue, El Cajon, California

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4.7

Excellent

Based on 571 reviews

Alarm Relay4.7

Reviews571 About Contact

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Rating breakdown

5 star87%
4 star6%
3 star2%
2 star1%
1 star3%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Alarm Relay

National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.

Alarm Relay (alarmrelay.com) has 571 customer reviews on Folks Told, with an average rating of 4.7 out of 5.

Also known as: alarmrelay.com
Website: alarmrelay.com
Category: Home Improvements
Location: El Cajon, California
Listed on Folks Told: 2026

Contact & location

(800) 624-6866
alarmrelay.com
customerservice@alarmrelay.com
111 S Marshall AvenueEl Cajon, CA 92020

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 96% of reviews.
Most recent review: May 2026.

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Alarm Relay reviews

571 approved reviews, newest moderated first

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Ralph j H.
May 25, 2018
All good and competitive....
All good and competitive....
Reply from Alarm RelayMay 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
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Howard M.
May 25, 2018
I have more peace of mind and better…
I have more peace of mind and better communication/feedback with Alarm Relay than I do from my years with the more established full service alarm company. Being able to use their monitoring service and servicing the alarm system myself has saved me much time and hassle.
Reply from Alarm RelayMay 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
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Ellen L.
May 25, 2018
VERY RESPONSIVE FROM ALL THE WAY ACROSS…
VERY RESPONSIVE FROM ALL THE WAY ACROSS THE COUNTRY!!! THEY ARE THE BEST MONITORING COMPANY WE HAVE EVER HAD AND THE PEOPLE ARE REALLY NICE, TOO!
Reply from Alarm RelayMay 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Report
P C.
May 25, 2018
Great Service Department!
Service department answers the phone in two rings every time. Easy to work with and they are actively monitoring the system. They contact me if we have an outage or service interruption promptly. Very helpful getting us set up on the service. Plan to use for extended period and priced competitively for our needs.
Reply from Alarm RelayMay 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
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PKM
May 25, 2018
Why would you continue using ADT?!!
If you own your system (off-contract with ADT), then call Alarm Relay NOW and safe a ton of cash and get much more personable and responsive service. It's been one of the best money-saving moves I made many years ago. I couldn't be happier!!!
Reply from Alarm RelayMay 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
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Duane F.
May 25, 2018
Very responsive and easy to work with…
Very responsive and easy to work with at a great annual price
Reply from Alarm RelayMay 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
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Mandy
May 25, 2018
Easy
Great service no issues. They always show concern and willingness to help.
Reply from Alarm RelayMay 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
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Cliffton H.
May 25, 2018
Faster response time than ADT
Faster response time than ADT, at a fraction of the cost.
Reply from Alarm RelayMay 25, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Report

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